What are the responsibilities and job description for the AV/IT Support Technician position at Brandywine Realty Trust?
Job Description
Job Description
Company Background
At Brandywine, 'Best of Class' is our mission and our focus in developing, building, and managing the nation's most remarkable Class-A office, multi-family and mixed-use properties. We continuously support and give back to the communities in which we live and work. Our mission drives our corporate culture to foster the potential for excellence in every employee.
Our company was founded in 1994 by Jerry Sweeney, who serves as our President and CEO. We are a publicly traded company listed on the New York Stock Exchange (NYSE : BDN) operating in select markets across the nation.
Summary
At Brandywine, 'Best of Class' is our mission and our focus in developing,
We are seeking an experienced, onsite AV / IT Support Technician to join our IT team at our Corporate Headquarters in Philadelphia. This position will be responsible for AV integration, digital signage technologies, and Helpdesk support. Candidates must exhibit a high level of customer service in all aspects of interacting with end-users, team members, and external groups. Must be familiar with the latest high-quality technologies and demonstrate the ability to adapt and stay on top of all the latest innovations. The position reports to the Director of Service Management.
Responsibilities
AV Integration / Support (50%)
- Design, implement and manage the AV technical infrastructure and related services
- Promote cost-saving opportunities and standardization of AV and digital signage solutions
- Provide organized and continuous user training so they embrace the use of AV and digital signage technology
- Create standard operating procedures for end-users and IT Helpdesk
- Perform equipment checks, monitor, and update to ensure that conferencing facilities and AV equipment are properly maintained
- Ability to troubleshoot and resolve issues with AV, digital signage, and LED systems
- Manage, create, schedule playlists, and perform updates using our digital signage platform
- Ability to read and understand construction drawings, project scopes, material lists, and technical documents
- Conduct and maintain an inventory of all A / V equipment. Ensure adequate supplies, materials, and equipment are maintained
- Assist and support for all requested meetings and events (some may occur at other locations and outside of traditional business hours)
Helpdesk (40%)
Engineering (10%)
Competencies & Skills
Qualifications
Crestron, QSC, Extron, Biamp, Shure, Mersive, Cisco, Meraki, and SIP endpoints
Physical Requirements – Per OSHA
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent : Standing; walking; talking; hearing; using close and distant vision, color vision, peripheral vision, depth perception.
Occasional : Sitting; use of hands to feel or grasp; reaching with hands and arms; climbing or balancing; working on a ladder, stooping; kneeling; crouching; lifting objects up to 50 lbs. in weight.
Work Environment
THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY INDIVIDUALS ASSIGNED TO THIS POSITION. THEY ARE NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL DUTIES, RESPONSIBILITIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED.