What are the responsibilities and job description for the BDC Representative position at Brattleboro Subaru?
We strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
COMPENSATION: Earn up to $80,000. Experience REQUIRED.
Benefits
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Medical
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Dental
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Vision
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401K
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Life Insurance
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Paid Training
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Paid Time Off
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Saturday Lunches
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Closed on Sundays
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Discounts on Products and Services
Responsibilities
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Answer customer calls and establish follow-ups with sales appointments.
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Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
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Provide customers with initial product information and direct them to the appropriate dealership resources.
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Present initial financing options based on customer needs.
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Follow up with leads that are not ready to make an appointment or no-show.
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Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
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Utilize CRM tracking system daily.
Qualifications
- Excellent written and verbal communication a must
- Some secondary education preferred but not required
- Excellent people skills
- Computer literacy
- General knowledge of the automotive industry preferred
- Ability to multi-task in a fast paced environment
- Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $80,000
