AV Lead Technician

Job Description

Job Summary:

The Bravas Lead Technician is responsible for installing and servicing products at customer’s job site. Organizing supplies, products and transportation of high value equipment to job site. The Lead Technician will need to communicate directly with the Project Manager. He or she will also need to plan for and delegate tasks to the Trim Technician. The Lead Technician will be responsible for organizing supplies, products, and transportation of high value equipment to the job site. The Lead Technician must provide excellent quality of installation and customer experience while meeting industry standards, completing assigned projects on time and within or under budget.

Duties and Responsibilities:

• Projector, flat panel, screen installation and calibration
• The management of van stock and tools as well as van maintenance and appearance
• Meet with project manager to ensure timeline and expectations.
• Communicate effectively with and take direction from Lead Technicians and Project Manager
• Review sales order, product list and scope of work prior to deploying equipment
• Responsible for all aspects of onsite installation of AV systems
• Set up, pre-configure and program networks, control systems, cameras and NVRs
• Communicate with Project Manager on schedule and expected completion dates
• Daily updates to project documentation and work orders in job management software
• Accurate time clock entries and job costing
• Make decisions and be held accountable to Time and Materials
• On call rotation maybe required
• Local travel to job sites required
• Some out-of-town travel may be required at times due to clients having multiple homes in other cities and states. Also, these projects may require technicians to travel to other Bravas locations to help on specialized projects.
• Fiscal responsibility for all assets assigned and property within Technician’s care
• Customer service, including the ability to work with high profile and high demand customers
• Guardianship and preservation of client confidentiality and network/home security
• Adherence to state and federal laws, including adherence to traffic laws
  
  

Knowledge/Skills/Abilities:

• A minimum of 4 years of experience in AV installation or a similar industry
• Must possess an understanding of all systems including audio, video, security, lighting, and integration of all installed brands
• Must possess programming experience for AV needs
• Must be able to read home schematics, plans or blueprints
• Basic wiring and connectivity skills as it pertains to low voltage standards
• Trouble shooting skills are essential
• Prior experience in rough in and trim out work, preferably in custom integration or related industry.
• Strong understanding of wiring fundamentals and construction techniques.
• Detail-oriented with a commitment to delivering high-quality workmanship.
• Demonstrated professionalism and the ability to interact courteously with clients and stakeholders.
• Attention to detail, particularly regarding key component placement and system wiring
  
  

Qualifications:

• High school diploma or equivalent; technical training or certification in low voltage systems is a plus
• Must pursue continuing education on systems including audio, video, security, and lighting
• Excellent communication skills and the ability to work effectively in a team environment
• Basic computer skills with the ability to become competent in in-house job management software
• Valid driver’s license, clean driving record, and pass a criminal background check
• Security license or experience preferred
  
  

Physical Requirements:

• Prolonged periods of standing, stooping, or bending may be required
• Must be able to lift and carry up to 60 pounds
• Ability to work in tight spaces and at ladder height
• Ability to work in varying environmental conditions, including exposure to hot and cold temperatures
  
  

Additional Information

• BRAVAS offers competitive salaries, bonuses, medical/dental/vision insurance, prescription drug coverage, health savings account, flexible spending accounts, 401(k) plan, PTO and holiday pay.
  
  

A job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All candidate information will be kept confidential according to EEO guidelines.

Company Description

BRAVAS is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, BRAVAS completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders, BRAVAS creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more.

BRAVAS is the #1 traditional custom integrator nationwide, installing and servicing high-end home automation solutions for predominantly residential customers. Focused on the luxury market, BRAVAS completes more than 3,400 residential and commercial projects across the U.S. every year. Working with homeowners, designers, architects, and builders, BRAVAS creates state-of-the-art smart home technology solutions that include everything from lighting, shades, and A/V to networking, security systems, power management, and more.