Front Desk Receptionist

Brave Wings Therapy is seeking a positive, friendly and driven full-time Front Desk Receptionist to join our growing team! We offer a collaborative culture, healthy work-life balance, opportunities for growth , competitive compensation & benefits, and the opportunity to make a difference in the lives of our clients. We are excited to offer this rewarding opportunity!

How we promote growth

• Healthy work-life balance.
• Supportive & fun team environment.
• Opportunities for advancement within a growing company.

Compensation & Benefits

• Compensation is commensurate with education and experience.
• Medical, Dental, and Vision Benefits.
• Life insurance & Income protection.
• Paid holidays.
• Paid Time Off.
• 401K.

The responsibilities of a Front Desk Receptionist include the following

• Greet and check-in families upon arrival.
• Direct visitors to the appropriate person or department.
• Handle incoming calls, take messages and forward them to the appropriate individual.
• Multidisciplinary appointment scheduling for our Speech and Occupational Therapists.
• Ensure efficient communication with families.
• Ensure the smooth operation of the front office.
• Provide basic information to callers and assist with inquiries.
• Complete intakes for new clients inquiring about our services.
• Maintain a clean and organized reception area.
• Ensure the waiting area is neat and tidy.
• Receive and distribute incoming mail, packages, and deliveries.
• Take inventory and assist in ordering department supplies.
• Ensure first aid and cleaning supplies are available.
• Assist with administrative tasks as assigned.

A day in the life as a Front Desk Receptionist

As the front desk receptionist, you are the first point of contact for anyone visiting our practice. It is important to greet our visitors with a warm welcome, check them in for their appointments, and assist their needs with professionalism. Whether our families need scheduling assistance, or have a question for the billing department, it is the responsibility of the receptionist to ensure efficiency of the front desk operations. Your communication and critical thinking skills are crucial for this role.

The ideal candidate will have the following skills and experience

• At least 2 years experience in a front desk role in a medical setting.
• At least 1 year experience in sales or customer service.
• The ability to work in a high volume office.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Electronic Medical Records (EMR).
• Demonstrates flexibility in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Exhibits responsibility and professionalism.

Company Background

Brave Wings Therapy is a therapist-owned clinic with a strong collaborative model and growth mindset. Our pediatric private practice is located in Fairfield and Andover, NJ. We specialize in Speech, Feeding, Occupational, and ABA Therapy. Our company mission is to provide exceptional care through every step of the therapeutic process.

Working at Brave Wings Therapy

We foster a positive and inclusive work environment where our employees feel valued and supported. Our core values include collaboration, teamwork, and celebrating individual contributions. As a growing company, we are committed to investing in our employees' professional development and providing opportunities for growth. Here at Brave Wings Therapy we are passionate about what we do and the impact we make on children's lives. We believe in the importance of our mission and the value our work brings to our clients, their families and the community.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Do you have experience in a high volume medical office?

Experience:

• Medical receptionist: 2 years (Required)

Work Location: In person

Salary : $1,000 - $45,000