What are the responsibilities and job description for the Medical Office Assistant/Manager position at Brave Wings Therapy?
Brave Wings Therapy is seeking a positive, driven, and experienced Part-Time Medical Office Assistant/Manager to join our growing team at our Sparta, NJ location (540 Lafayette Rd., Sparta, NJ)! We offer a collaborative culture, healthy work-life balance, opportunities for growth , competitive compensation & benefits, and the opportunity to make a difference in the lives of our clients. We are excited to offer this rewarding opportunity!
Company Background
Brave Wings Therapy is a therapist-owned clinic with a strong collaborative model and growth mindset. Our pediatric private practice is located in Fairfield and Sparta, NJ. We specialize in Speech, Feeding, Occupational, and ABA Therapy. Our company mission is to provide exceptional care through every step of the therapeutic process.
Responsibilities
- Oversee office staff needs (ordering materials, communicating with families on behalf of therapists, manage deliveries).
- Manage/approve budgets for materials for each discipline based on guidelines set forth by the Managing Directors.
- Assists in covering front desk responsibilities in the event of an absence .
- Oversee front office operations and overall efficiency of the practice.
- Ensure proper sharing of medical documentation (i.e. HIPAA, office policies, ethics, etc.).
- Facilitate resolution of patient dissatisfaction with scheduling and/or attendance issues.
- Coordinate birthday and life event celebrations by delegating purchase of goods, decorations, cards, and communication to staff.
- Assist in booking meetings, handling schedules (internal and external), and conducts weekly administrative meetings.
- Handle all mailing, shipping, packages, and deliveries.
- Coordinate with IT Specialist on all office equipment and wifi concerns.
- Ensure that outside providers/presenters have all the necessary equipment, materials, and space needed prior to their arrival.
Qualifications
- At least 5 years experience as an office manager in a medical setting.
- Strong problem solving skills.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Strong leadership skills and the ability to motivate staff.
- Proficiency in Electronic Medical Records (EMR).
- Demonstrates flexibility in a fast-paced environment.
- Ability to multi-task and prioritize effectively.
- Exhibits responsibility and professionalism.
Compensation & Benefits
- This is a Part Time position, compensation is commensurate with education and experience.
