What are the responsibilities and job description for the Affordable Property Manager Needed position at Brazos Residential Management?
Summary
As our Brazos Residential Management Affordable Property Manager, you will spend your day leading your team to drive the success of your community. Your responsibilities as the Property Manager are great, however the most important of which is acting as a role model for your team and our residents, which will help boost morale and create a living and working environment that everyone will enjoy!
Responsibilities
· Lead, manage, and follow up on all site operations. This includes overseeing the maintenance, marketing and leasing, collections, resident retention, customer experience, administration, compliance, expense control, and the financial performance of your community.
· Set, schedule, and manage all team and property priorities to deliver and promote superior resident experiences that will support in the retention of our residents.
· Assists in regular audits consisting of a sampling of resident files to ensure compliance with the LURA and program documents, financing restrictions, LIHTC requirements, HUD regulations, TDHCA and MDSI regulations and TAA requirements.
· Responsible for ensuring compliance with reasonable accommodation, M/In’s and M/Out’s, recertifications, initial certifications, lease renewals, interims, denials, waitlists, etc.
· Assist in all required housing inspections and follow up with any citations and/or requests.
· Must ensure the community maintains its compliance at all times.
· Achieve established budgeted financial and operational goals including revenue, occupancy, and expense management. Participate in daily, weekly, or monthly calls, reporting, etc.
· Maintain accurate resident and property records, reports, files, logs, inspections, etc.
· Drive consistency of operations and activities as per our BRM core values, policies and procedures and instituting best practices that also adhere to city, county, state, or federal government ordinances and laws.
· Provide an amazing customer experience to our future and current residents that will leave them ‘Surprised & Delighted’ each time they interact with our onsite teams.
· Define success for your teams by understanding your properties business plan and outline goals, expectations, and KPI’s.
· Recruit, interview, and onboard team members, always with a focus on building the community’s bench strength.
· Develop, mentor, lead, train, and manage your team while promoting a healthy, collaborative team atmosphere to ensure property and team goals are achieved. Constantly seek to serve others by listening to your team’s needs.
· Identify and report potential liability issues and/or incidents involving harm to property or persons.
· Identify areas that need attention, need improvement, create efficiencies, increase team productivity, and make recommendations and when needed, provide solutions.
· Keep your team apprised of all company communications, updates, changes, etc.
· Provide additional support to our company and its other teams and communities as reasonably requested.
· Required to be on call 24/7 except during time off requests to handle after hour, emergency, and holiday calls. This includes during inclement weather.
Qualifications:
· Must be eligible to work in the U.S.
· Must have a valid Driver’s License.
· Must have reliable transportation.
· Minimum of 4 years’ experience in the multifamily housing industry as an Affordable Property Manager.
· Bi-lingual is a plus!
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position(s) 85% of the time; regularly using hands to operate office machinery and regularly required to walk, talk, and hear. Must be able to travel within 20 miles of the community. Travel may vary in frequency, duration and need.
Required Skills/Abilities
· Working knowledge of Yardi is a plus!
· Working knowledge of TDHCA’s portal and the ability to submit/report quarterly USR’s.
· Working knowledge of HUD, LIGHT, TDHCA, low-income housing tax credit, tax exempt bond and other affordable housing programs a must!
· Working knowledge of all Affordable Documents from IC to AR.
· Excellent verbal and written communication skills.
· Strong interpersonal and customer experience skills.
· Excellent organizational skills and attention to detail.
· Must have a good understanding of real estate and relevant landlord-tenant laws.
· Time management skills with a proven ability to meet deadlines.
· Analytical and problem-solving skills.
· Proficient with Microsoft Office Suite to include Outlook, Word, and Excel.
Must have a reliable vehicle to perform various management tasks, property errands, commute to our BRM HQ, properties, and/or events as needed, and any other job-related travel. Must have proof of current liability insurance for the vehicle using as transportation.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Experience:
- Affordable: 4 years (Required)
Work Location: In person
Salary : $55,000 - $65,000