Community Outreach Coordinator

The Community Outreach Coordinator is responsible for promoting a positive image of BTD and educating the public about the purpose and services provided.

• Responsible for BTD’s mobile app and social media sites, current and new. Promote BTD in a positive manner on all social media sites. Monitor and maintain these sites on a daily basis.
• Work with the Deputy CEO / General Manager to ensure BTD’s social media and marketing objectives are met via website, social media platforms, print media, etc.
• Develop and implement marketing activities that will promote the positive image for BTD as well as public transportation.
• Create and publish a quarterly BTD newsletter, public notices, news blasts, agency publications, etc.
• Coordinate advertising and legal notices with various vendors.
• Create transit related documents and forms including maps, brochures, newspaper ads, etc. and coordinate with various print shops.
• Assist other departmental efforts to develop materials communicating the implementation of transit service programs and modifications.
• Coordinate with public agency staff, private consultants, stakeholder outreach teams and professionals in other disciplines for successful project completion.
• Assist with activities related to transit service planning and scheduling for urban fixed-route and demand / response transit service.
• Provide administrative support and compliance of federal / state funded grant programs.
• Provide staff support and coordinate various projects with other departments.
• Assist Vice President for Marketing and Communications with special projects as needed.
• Attend local meetings such as city council, commissioner’s court, and other local agency meetings as requested by the President / CEO and Deputy CEO / General Manager.
• Attend community events, resource fairs and staff the company booth to promote BTD.
• Analyze potential new products / media to enhance the marketing / communications for BTD.
• Provide assistance to the Deputy CEO / General Manager regarding communications with the Board of Directors and other duties as requested.
• Develop and implement marketing activities that will increase ridership.
• Maintain professional customer / employee / supervisor relations.
• Be familiar and up to date with all services provided by BTD and our affiliates.
• Be familiar and up to date with BTD’s program policies and procedures.
• Maintain the standards of BTD, including but not limited to the Drug & Alcohol, ADA, EEO, Title VI and safety policies and procedures.
• Maintain confidentiality of information.
• Maintain the standards of BTD, including but not limited to the Drug & Alcohol, ADA, EEO, Title VI, Code of Conduct and safety policies and procedures.
• Ability to operate in a constant state of alertness and in a safe manner.
• May be assigned to work and perform duties outside the scope of the normal work schedule to fit the needs of BTD, including holidays and weekends.
• All other duties as assigned.

Benefits :

Qualifications :

EMERGENCY RESPONSE / RECOVERY ACTIVITIES - All employees will be required to work before, during, or after an Emergency. During an Emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens

Req ID : T1350581