What are the responsibilities and job description for the Clinical Intake Coordinator - 127 West 25th Street position at BRC?
Job Summary :
We are seeking a dedicated and client-centered Clinical Intake Coordinator to join our team. This role is responsible for overseeing various aspects of client intake, case management, and administrative tasks to ensure smooth operations and high-quality service delivery. The ideal candidate will have experience in harm reduction, client engagement, and program development, with strong organizational and leadership skills.
Key Responsibilities :
- Supervise unit operations as needed.
- Assess all referred clients to determine appropriateness for admission.
- Manage intake and discharge data entry, ensuring accurate client assignment to caseloads.
- Network with referral sources to facilitate client placements and program success.
- Serve as the senior on-site manager on Sundays and as needed during the week.
- Provide case management for a small caseload of clients.
- Facilitate one group session to support client engagement and program goals.
- Assist in the development and implementation of program goals as part of the management team.
- Provide emergency first aid and CPR assistance when needed.
- Submit a daily report to DHS (7 days a week) in compliance with program requirements.
- Respond to hospital calls related to client referrals and care coordination.
- Welcome all new intakes, provide program orientation, and conduct facility tours.
- Develop initiatives to improve client retention and engagement.
- Support clients in their transition to the Safe Haven, ensuring a client-centered and harm reduction approach.
- Oversee and manage intake packets for new clients.
- Assist with chart audits to ensure documentation accuracy and compliance.
- Utilize SOAR training to assist eligible clients with disability benefits applications.
Perform other related duties as assigned.
Qualifications & Skills :
This role is a vital part of our team, ensuring that clients receive the support and resources they need in a compassionate, structured, and professional environment. If you are passionate about making a difference in the lives of vulnerable individuals, we encourage you to apply.
HOURS :
Full time, 37.5 hours per week
QUALIFICATIONS :
MSW or related Masters degree required. Excellent communication and writing skills, and computer proficiency required. Must be well versed in assessing individuals using the DSM IV-TR diagnostic criteria. Experience working in residential treatment and with the MICA and homeless populations preferred. Supervisory experience also strongly preferred. Bilingual Spanish a plus. CPR training certification or willingness to take training class in CPR.?
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace : we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including :
