Assistant Director, Programs, Connect to Care

Connect to Care is a suite of programs that bring Breaking Ground’s approach to street outreach into privately managed spaces and discrete geographic areas. Through contracts with corporate partners and consortiums, Connect to Care works to discover people experiencing homelessness who have fallen through cracks in the system and get them connected to vital services and housing opportunities. Our approach treats people with dignity while helping them get on the path to stability.    Reporting to the Director, Programs, the Assistant Director, Programs, Connect to Care, is responsible for supporting the Program Director in the overall management of the street outreach program. This position provides direct supervision to 4-6 staff. The Assistant Director provides each Social Services Supervisor with regular guidance and consistent support for oversight of day-to-day program operations, ensuring high quality client engagement and exceptional service delivery. The Assistant Director supports the Director by maintaining high-level reports that detail the program performance metrics.     ESSENTIAL DUTIES AND RESPONSIBILITIES:   Manage social service delivery including program oversight, staff supervision, and training  Manage 4-6 direct reports  Liaise with external stakeholders including various service partners, government, community, and other agencies to ensure responsive and effective program service delivery  Oversee delivery of services including adding individuals to outreach caseload; ensuring individuals are linked to case management; make referrals for psychiatric assessment, and treatment as appropriate  Ensure effective collaboration with internal stakeholders including other street outreach teams, safe haven and stabilization bed sites, Breaking Ground ‘s Central Intake Unit, Compliance, Research and Evaluation, building staff, etc.  Generate regular and as-needed reports on outcomes, goals, and data tracking  Establish and maintain strong and productive working relationships, with an emphasis on positive and proactive problem-solving  Some after hours on-call required  Perform other duties as assigned  MINIMUM QUALIFICATIONS:   MSW, MPH, or MPA required. NYS Licensed Masters Social Worker (LMSW) preferred Minimum 2 years of supervisory experience Experience working in 24/7 programs and working with homeless or formerly homeless populations strongly preferred Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients Ability to work successfully with a wide range of internal and external stakeholders Demonstrated success in working in a fast-paced environment with multiple priorities Ability to delegate and motivate staff to achieve deliverables Ability to communicate (verbally and written) with diverse populations and stakeholders Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred  Bilingual preferred

Salary : $75,000 - $82,000