What are the responsibilities and job description for the Account Professional position at BRENNER AEROSTRUCTURES, LLC?
Job Description
The Account Specialist role is a key position at Brenner Aeronstructures, LLC, responsible for interacting with customers to address their concerns and needs. This includes answering customer calls, emails, and responding to inquiries about purchase orders or product tracking.
The successful candidate will have excellent communication skills, both written and verbal, and be able to maintain a positive and professional working relationship with all stakeholders. They will also be able to prioritize tasks, solve problems, and work effectively under pressure.
- Main Responsibilities:
- Communicate with customers regarding schedule changes, requirements, and schedules.
- Maintain a positive and professional working relationship with all buyers and customers.
- Ensure internal and external issues are resolved in a timely manner.
Requirements:
- High school diploma or general education degree (GED); or two to four years related experience and/or training.
- 1-3 years of Customer Service experience preferred.
- MRP or ERP system experience beneficial.
- Machine shop understanding a plus.
