Express Service Writer

Brent Brown Toyota of Orem is currently looking for a talented Service Advisor that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork. As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers! Here’s why you’ll want to work here:

• Paid training and real career growth

• Industry leading schedule

• Competitive compensation package

• Great people with a great culture

• Paid Time Off and 401k with Company match

• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance

• Employee discounts on Vehicle Purchase, Parts, Service and More!

Here's what you'll be doing:

• Greet all customers promptly and professionally

• Determine customer’s primary concern and then review additional maintenance needs when appropriate

• Offer a no cost vehicle condition inspection to every customer

• Give and document fair, competitive, transparent price quotes, with the customer and dealership’s best interest in mind

• Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time

• Handle all customer complaints immediately and resolve to the customer’s satisfaction

• Establish and maintain great customer relationships that encourage repeat and referral business

• Work as a team player and uphold the company’s standards of professionalism and integrity

Other duties as assigned Here’s what you’ll need:

• 1 year of experience in account management, customer service, or retail sales is preferred but not required.

• Previous automotive service department or dealership experience highly desired

• Must be energetic, enthusiastic and team oriented

• Must be skilled at listening, problem solving and communication

• Must be 18 years or older and be authorized to work in the U.S

• High School Diploma or equivalent

• A valid in-state driver's license and a good driving record, per company standards

We are an Equal Opportunity Employer

Job Type: Full-time

Pay: $14.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• Holidays
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location