What are the responsibilities and job description for the Housekeeping Supervisor position at Brett/Robinson Gulf Corp.?
Perfect position for a self-motivated, energetic individual. Your day will be filled with opportunities to lead your team of employees as they prepare, to the highest standards, accommodations for vacationing guests.
Purpose of the job: Supervise work activities of Housekeeping personnel to ensure clean, orderly, and attractive condominiums for guests and owners. Assign duties, inspect work, investigate complaints, and take corrective action regarding housekeeping services.
Minimum Skills and Abilities Required:*Knowledge of principles and processes for providing exemplary customer service. Must be knowledgeable in maintaining quality housekeeping standards, alternative methods of accomplishing cleaning tasks, and customer satisfaction evaluation techniques.*Ability to provide guidance and direction to subordinates, including establishing performance standards and monitoring the compliance of standards.*Ability to communicate information and ideas so others will understand.*Ability to inspect and evaluate the quality of products necessary to accomplish Housekeeping tasks.*Ability to perform duties involving stooping, bending, standing, pushing, pulling and lifting up to 40 lbs.*Ability to maintain confidentiality regarding sensitive issues, including employee, owner departmental information.
Essential Functions and Responsibilities:*Assign workers their duties and inspect work for conformance to prescribed standards of cleanliness.*Investigate complaints regarding Housekeeping services and equipment and take corrective action to avoid future complaints.*Ensure that the quality inspection program is effectively and consistently maintained.*At least weekly, run Complex Forecast Report and prioritize staff assignments according to daily arrivals and departures. Ensure that Housekeeping Department at Complex is always sufficiently, yet efficiently staffed.*Recommend promotions, transfers, and dismissal of HK complex employees.*Ensure that established procedures for housekeeping are accomplished.*Order supplies and equipment efficiently.*Conduct weekly Safety Meeting with employees and forward verification of Safety Meeting attendance to Operational Managers.*Make recommendations for improvement of service to ensure more efficient operation of Guest Services Department.*Perform Housekeeping Duties in case of emergency.*Ensure accuracy of HK complex payroll.*Communicate effectively with owners.*Perform other duties as assigned by management.
Working Conditions:* Must have a valid driver license, current auto insurance, and a personal vehicle in working order.* Required uniform apparel must be worn. Clothes must fit properly, be washed and pressed, and not have holes.* Work environment includes exposure to inclement weather, heat and humidity, as well as various chemicals for cleaning.* Ability to work flexible hours, seven days per week according to the seasonal needs of Brett-Robinson.* Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: In person
Salary : $21