What are the responsibilities and job description for the Key Operations Manager Role position at Brick & Bourbon?
Job Overview
At Brick & Bourbon, we're seeking a highly skilled Ops Manager to lead our team and drive success.
Salary Information
We offer a competitive salary of $85,000 per year, reflecting the importance of this role in our organization.
Job Responsibilities
As an Ops Manager, you'll play a critical role in ensuring the smooth execution of food and drink operations. This includes:
- Proactive Floor Presence: Be visible and approachable on the floor at all times, anticipating and addressing any issues that may arise.
- Real-Time Communication and Coaching: Foster open communication with staff, providing constructive feedback and coaching to ensure they meet their goals and develop professionally.
- Guest Satisfaction: Collaborate with colleagues to deliver exceptional guest experiences, exceeding expectations and driving loyalty.
Required Skills and Qualifications
To succeed in this role, you'll need:
- A strong background in hospitality operations, preferably in a fast-paced environment like ours.
- Excellent communication and interpersonal skills, with the ability to build rapport with staff and guests alike.
- Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
Benefits
We offer a comprehensive benefits package, including health insurance, retirement planning, and paid time off, to support your overall well-being and career growth.
Salary : $85,000