What are the responsibilities and job description for the Assistant Manager position at Bridge Housing Corporation?
Summary
The Assistant Manager at Holly Courts Apartments (118 units) is responsible for supporting the Resident Manager and acting as their representative in their absence. This position requires high attention to detail, good judgement, and excellent customer service skills.
The Assistant Manager is expected to maintain BRIDGE Housing Property Management’s high standards of professionalism and service to provide residents with a safe, well-managed living environment and meet the company’s goals.
Responsibilities
- Administrative tasks such as copying, filing, scheduling, distributing mail, and answering phones
- In absence of manager, act as primary resident liaison and coordinate service requests
- Advertise vacancies and interview potential residents
- Coordinate resident activities
- Collect rent and serve late notices as needed
- Schedule and complete applicant certifications and resident re-certifications
- Maintain computer databases
- Prepare weekly and monthly compliance reports
- Maintain resident, maintenance, and vendor filing systems
- Keep inventory of office and maintenance supplies
- Supervise maintenance and office staff as needed
- Supervise work of contractors and vendors
- Provide excellent customer service to residents and vendors
- Attend annual trainings and comply with the Fair Housing Act
- Perform maintenance and janitorial tasks as needed
- Work with onsite team and local service organizations to provide appropriate resident services
- Other projects as assigned
Qualifications
- Prior experience working with Public Housing Authority, San Francisco Housing Authority preferred
- Bilingual Spanish required
- Excellent communication and interpersonal skills
- Strong computer skills including MS Word, Outlook and Excel; Yardi a plus
- Excellent organizational skills, attention to detail and follow through
- Able to work independently, prioritize, meet multiple deadlines and work as a team member
- Experience in low income or affordable housing property management preferred
Employee Benefits
- Employee medical, dental, and vision coverage
- 403(b) retirement savings plan with employer match
- 14 paid holidays, plus two weeks of paid vacation per year
- Opportunity to work toward a great mission!
BRIDGE Housing is an Equal Opportunity Employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based on race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. Pursuant to the California Fair Chance Act, we will consider qualified applicants with arrest records.
