What are the responsibilities and job description for the Field Superintendent position at Bridge Investment Group Holdings LLC?
Make an impact
The Field Superintendent will manage the turn/make ready process from resident move out to new resident move in for a set number of vacant homes.
Primary responsibilities
- Takes ownership of the entire turn process including scoping, resident responsibility calculations, vendor dispatch and oversight, quality review, and inspections.
- Perform pre-moveout inspection with resident prior to scheduled move out date.
- Develop list of materials needed for the turn based on pre-move out inspection including paint color samples and an overall assessment of the condition of the property.
- After move out, inspects homes to develop a complete scope of work for property using Bridge Homes technology.
- Identifies and calculates resident responsible charges.
- Communicates with manager to get approval of scope of work if over approval limit.
- Completes common repairs listed on the scope. For example, this may include changing lightbulbs, touchup paint, putting mulch in flowerbed, etc.
- Assigns work to 3rd party vendors; manages work scheduling and performance of vendors; sets completion dates expectations for quality of work ensuring it meets Bridge Homes standards; Develops punch lists for vendors to correct any deficiencies.
- Visit properties and perform inspections at multiple times during the turn process including at move out, market ready, rent ready, and move-in status of property.
- Responsible for emergency calls from residents as needed; Perform occupied repairs on occasion.
- Documents and tracks jobs using Bridge Homes technology.
- Take marketing photos as needed.
- Meets and communicates with residents in a professional manner.
- Work week consists of 45 to 50 hours on average with mandatory overtime required during peak times (1st week of the month and most of April through September.) Weekend hours required as needed.
- On call shifts are split between staff, typical schedule is 2 weeks on and 4 weeks off on-call.
- Performs other duties and assists with special projects as assigned.
What you should bring
- High school diploma or general education degree (GED) is required
- Minimum of 3 to 5 years of multi-family/single-family residential property maintenance, or similar background
- Minimum of 3 to 5 years of construction knowledge, electrical, plumbing, carpentry skills or related experience and/or training
- Experience managing, training or mentoring 3rd party vendors and/or employees
- Excellent computer skills, proficient in MS Office Applications (Word, Excel, Outlook) comfortable using an IPAD and smart phone, proficient in word processing and internet software. Must be able to adapt to innovative technology
- In-depth knowledge of general maintenance processes and methods to Include:
- Painting: whole home, touch up, and trim
- Above average carpentry skills: repair lose railings, rebuild decks and porches
- Wood working: install broken trim, re set doors, install window sashes, and replace siding
- Plumbing: unstop sinks, change out garbage disposals, change faucets, rebuild, and reset toilets. Replace cartridges and valves
- Above average electrical knowledge: diagnose problems, replace breakers, receptacles, switches, light fixtures. Repair electrical shorts, and minor faulty wiring.
- HVAC, basic inspection, diagnosis, repair, recharge.
- Appliance diagnosis and repair.
- Applicable knowledge of tools, standard appliances, and devices
- Time management skills
- Oral and written communication skills
- Basic construction tools
- Organizational skills
- Team player in a fast-paced environment
- Manual dexterity, critical eye, and attention to detail
- Problem-solving ability, thinking out of the box, researching viable solutions.
- Must be responsible and reliable, with an owner mentality, and pride of workmanship
- Courteous and professional always, calm under pressure
- Consistent travel within the market and occasional travel outside assigned market
- Valid Driver’s License required, with reliable transportation.
What we offer
- Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance.
- Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
- Access to benefits concierge service.
- Access to Mental Health & Well-Being service.
- 401K: Bridge Investment Group will contribute to your account equal to 100% of the first 4% of pay which you contribute to the plan. These contributions belong 100% to the employee upon their contribution. Eligible employees are automatically enrolled contributing 4%, with up to 6% company match, with the option to opt out. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
- Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
- 11 Paid Holidays per year.
- Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
- Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.
We at Bridge acknowledge and appreciate the uniqueness of each individual, understanding that our people are the key to our success. We are committed to fostering an inclusive environment where everyone feels respected and valued. Our dedication extends beyond our business goals to making a positive impact in our communities and upholding Sustainability and Responsibility (S&R) principles at our properties and corporate locations. We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience.
Your specific needs are important to us. If you need accommodations related to a disability or any other protected status during the recruitment process, please email talentsupport@bridgeig.com.
Want to talk with someone about Bridge Culture?
At Bridge, we understand that joining a new workplace is a significant decision. To help you gain deeper insights into our culture, we offer "Culture Conversations." This initiative reflects our commitment to transparency, diversity, and inclusivity.
Culture Conversations are voluntary, one-on-one sessions designed for applicants to connect directly with our diverse staff members. It's your chance to explore the Bridge work environment, ask questions, and get a genuine feel for what it's like to be part of our team.
How it Works:
Culture Conversations are entirely voluntary. Feel free to opt in based on your comfort and curiosity. Choose Your Conversation Partner: We believe in the power of choice. Browse through our diverse group of staff members and select someone you'd like to have a conversation with. This ensures that you connect with someone whose experiences and insights align with your interests. No Impact on the Hiring Process: Your decision to participate or not in Culture Conversations has no bearing on the hiring process. We value your time and references.
Why Participate:
You get to have a firsthand understanding of our workplace culture. Informed decisions lead to fulfilling careers. Culture Conversations empower you with the information needed to make the right choice for your professional journey.
- Personalized Connection: Connect with an employee who resonates with your professional interests.
- Inclusivity: Embrace diversity by choosing a conversation partner from various backgrounds and roles.
Salary : $5,000
