Salesforce Developer & Administrator

About BridgePoint Financial

BridgePoint Financial has been a leader in Canada's litigation finance market since 2005 by offering the most innovative and value-added funding solutions with an unwavering focus on client service. Our contributions to the rapidly evolving Canadian legal finance market include important precedent decisions, and continuing market education initiatives. Our financing solutions include Settlement Loans, Estate Financing Solutions, Family Law Financing, Law Firm Funding (Expert Report and File-Specific Funding), Expropriation Financing, and First Nation lending.

This dynamic, rapidly growing business requires a professional with strong communication skills who excels at collecting and maintaining client information, arranging phone calls, and answering questions from internal and external stakeholders.

Position: Senior Salesforce Developer & Administrator

Reporting to the EVP, Operations and Technology, we are seeking a Senior Salesforce Developer & Administrator to design, develop, and manage Salesforce solutions that drive business growth and efficiency. You will balance your expertise in development with administrative responsibilities, including managing day-to-day system operations, user support, and enhancements. This is also a fantastic opportunity to leverage cutting-edge tools like Agentforce and Einstein Sales and Service while supporting the smooth operation of our Salesforce ecosystem.

This role has a hybrid work model 3 times in the office based in Toronto, Ontario.

Key Responsibilities

• Solution Design & Development
  • Analyze business req and deliver tailored Salesforce solutions that align with company goals.
  • Develop custom solutions using Apex, Lightning Web Components (LWCs), Aura, Flow Builder, and Visualforce.
  • Utilize Agent force to optimize workflows and enhance sales and service team performance. Configure and deploy Einstein Sales and Service for predictive insights, intelligent automation, and data-driven decision-making.
• Salesforce Administration
  • User Management: Maintain user accounts, profiles, roles, and permissions to ensure secure and efficient access.
  • System Maintenance: Perform routine system maintenance, including monitoring, troubleshooting, and resolving technical issues.
  • Data Management: Oversee data imports, exports, de-duplication, and cleansing to ensure data integrity.
  • Customization: Configure Salesforce to meet business needs using declarative tools (e.g., Flow Builder, validation rules, and custom objects).
  • Support & Training: Provide end-user support, training, and documentation to ensure effective use of Salesforce across the organization.
  • Release Management: Manage Salesforce updates and releases, ensuring seamless adoption of new features.
• Integration & Security
  • Develop and manage integrations with third-party systems using REST/SOAP APIs.
  • Implement robust data security measures, including sharing rules, permission sets, and backup solutions.
• Collaboration & Project Execution
  • Partner with Business Analysts and Data Analysts to manage an efficient development pipeline using Agile or Waterfall frameworks.
  • Provide technical leadership and guidance to offshore development teams.
  • Contribute to project planning by estimating effort, allocating resources, and setting realistic timelines.
• Post-Implementation Support
  • Train and empower client teams with effective knowledge transfer.
  • Monitor system performance and proactively address issues to ensure a smooth post-implementation experience.

Education

Post-secondary diploma in computer science, information technology, or a related field

Skills and Qualifications

• 3 years of Salesforce development and administration experience.
• 5 years, with proven leadership in end-to-end solution delivery as a senior developer.
• Proficiency in Salesforce Apex, LWCs, Flow Builder, Aura, Visualforce, and Experience Cloud.
• Strong integration skills using REST/SOAP APIs.
• Familiarity with Conga Composer, HTML, CSS, and JavaScript.
• Hands-on experience with Agentforce and Einstein features preferred
• Self-motivated, innovative thinker with a strong ability to troubleshoot and resolve complex issues.
• Excellent ability to communicate technical concepts to non-technical stakeholders.
• Experience with JIRA or other issue-tracking tools.
• Knowledge of cloud platforms (e.g., Azure).

What we Offer

At Bridgepoint, we take great pride in our work and the talented people who make up our company. We're always looking for highly skilled, driven people who value a collaborative, open environment and a flexible, professional culture. With that, we offer several perks, that include but are not limited to:

• Competitive base salary and discretionary bonus/incentive pay.
• Paid Time Off, Wellness/Sick Days, Personal Days & Holidays.
• Competitive benefits package that starts on your first day.
• A welcome environment where you have the opportunity to work with the industry's top talent on dynamic and engaging projects.
• Training and development catered to your career advancement.
• Play a key role in helping champion our brand as an industry leader in this fast-growing business.
• Conveniently located & friendly office environment in Downtown Toronto (3-minute walk from Osgoode Station) with hybrid/flexible work options available to support work-life balance.
• A day off on your birthday!

How to Apply

Please apply via our Job Portal with your resume and cover letter. If you have any questions, or run into issues applying, please email careers@bpfin.com. Only successful candidates will be contacted. Thank you for your interest in working at BridgePoint Financial.

BridgePoint is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for a disability during any stage of the recruitment process, please indicate this in your cover letter (or email).