Patient Care Technician

Bridgercare is hiring a Patient Care Technician or a Medical Assistant!

Bridgercare is seeking a Medical Assistant or a Patient Care Technician, certification preferred but not required. The Medical Assistant (MA) and Patient Care Technician (PCT) provides patient support functions in the clinical role to support Bridgercare’s mission. Job duties include rooming patients, assessing vital signs, preliminary health history, performing rapid testing, performing phlebotomy, providing results and basic reproductive, birth control and STI patient information.

32-40 hours/week- No weekends!

$20-25 DOE and certification

Strong benefits package at $13,218 value. Includes 11 paid holidays, 3 weeks paid time off per year that starts to accrue immediately after hire, full insurance coverage, dental and vision insurance, 3% IRA match, cell phone stipend and additional benefits!

Bridgercare is a Public Service Loan Forgiveness (PSLF) eligible employer: For more information visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

HOW TO APPLY:

Email cover letter/cover email, resume and references to Tori Weatherston at tweatherston@bridgercare.org

• Short, three paragraph introduction in the body of the email or cover letter highlighting your interest in and preparation for this position. Clear, concise writing is essential for the position. Your email or cover letter will be the first sample of your ability to follow directions, your attention to detail and your personal introduction.
• Resume (attach)
• References (attach or provide if called for an interview)

or drop off at Bridgercare, 1288 North 14th Ave, Suite 201, Bozeman, MT.

You can find this full description at www.bridgercare.org/apply

POSITION SUMMARY

The Medical Assistant (MA) provides patient support functions in the clinical role to support Bridgercare’s mission and clinical services according to Title X guidelines. The MA is under the direct supervision of the Nurse Supervisor.

POSITION RESPONSIBILITIES

1. Perform clinical support tasks including rooming patients, assessing vital signs, preliminary health history, performing rapid testing, providing results and basic reproductive, birth control and STI patient information. Accurately prepare lab specimens for transport to lab and order and receive labs per the electronic interface.

2. Perform CLIA moderate complexity tests such as affirms, chlamydia and gonorrhea.

3. Answer patient phone calls and listen/respond to medical voicemail

4. Assist Providers and patients in contraceptive and reproductive clinical procedures and consent patients for procedures.

5. Provide patient education as needed, under supervision of our Medical Director

6. Participate in staff meetings and training as scheduled.

7. Communicate effectively orally and in writing; proficiency in computers required.

8. Coordinate and work cooperatively with fellow staff as well as independently.

9. Comfortably, respectfully discuss sensitive issues with clients, including patient care circumstances for purposes of scheduling and triage.

10. Learn and assist in clinical support procedures including blood pressure, pregnancy tests, urine specimen collection, rapid lab testing, correct preparation of lab specimens for transport, and vaccine management and uploading in ImMTrax.

11. Perform inventory management of lab supplies

12. Perform patient follow-up as indicated

13. Obtain case record information for reportable STI’s and complete contact tracing

14. Facilitate clinic operations in collaboration with Operations Assistant

15. Open communication with providers.

16. Open communication with patient coordinators.

17. Attending staff meetings

18. Serve on committees as desired

19. Other clinical support tasks as assigned by Lab Manager.

QUALIFICATIONS

· Medical Assistant certification required

· High School graduate or equivalent

· Expertise and recent healthcare experience preferred, but not required

· Medical Assistant certification preferred but not required.

· Commitment to family planning philosophy and goals, including confidentiality, provision of services to adults and teens regardless of ability to pay, and comprehensive options counseling for unintended pregnancy and referral per Title X guidelines.

SKILLS AND ATTITUDES

· Is committed to Title X program goals and philosophy.

· Works effectively and sensitively with a diverse and limited resource population.

· Works calmly and effectively under pressure.

· Works in a team and shares responsibilities and duties.

· Resolves interpersonal conflict in a straightforward and timely manner.

· Sets priorities, be organized and a self-starter.

· Is friendly, empathic and communicates clearly orally and in writing.

· Treats staff, patients, and community members respectfully.

· Efficiently navigates technology.

· Preserves privacy and confidentiality.

· Receives client complaints and assists in providing timely resolution

· Contributes to a positive functional workplace culture.

· Practices and models Bridgercare's Group Norms:

• Listen to understand rather than listening to speak.
• Make the covert overt.
• Practice genuine openness to differences of opinion. Make no assumption of intent.
• Extend grace for mistakes and learning.
• Speak directly from your own perspective.
• Be open, not attached to outcome.
• Ensure everyone has the information needed; ask questions if you feel uninformed.
• Recognize power differentials exist.
• Slow down. Stop when communication gets knotted up.

· In addition, Medical Assistants agree to the Lab Team’s Group Norms:

• We will cooperate, collaborate, and support each other to make sure patient’s needs are met.
• We will ask for specific help when we need it, especially as things speed up and quick attention is necessary.
• The person/people we ask for help will respond ASAP.
• -hey may say they need a minute to finish something critical and will then be on the request.
• We’ll all remember we’re in friendly, professional, and mission-driven interaction.
• Elly will make daily lists of task delegation. This will support task accomplishment and accountability.
• Work is a priority.
• - In general, no social media will be used during work hours.
• - We will communicate with each other if we need to take a few minutes to make a call or respond to a text.
• Everyone will keep everyone’s schedules open to help the team stay on top of patient arrivals.

Medical Assistants can expect these things from Bridgercare:

· You will use the range of you training.

· A fast-paced environment.

· Great environment for work.

· You’ll be learning all the time.

· Training that lasts 2-4 weeks – shadowing colleagues.

· You will be supported by co-workers, providers ,and your supervisor – everyone willing to answer questions.

· No two days are alike.

· A unique opportunity to get meaning out of your work by virtue of the nature of reproductive health care.

QUALIFICATIONS:

• High School graduate or equivalent
• Expertise and recent healthcare experience preferred, but not required.
• Commitment to family planning philosophy and goals, including: confidentiality, provision of services to adults and teens regardless of ability to pay, and comprehensive options counseling for unintended pregnancy and referral per Title X guidelines.
• Preferred ability to read, write and speak Spanish proficiently.

REMOTE WORK Eligibility:

Not a remote eligible position.

Position duties typically do not lend themselves to any amount of remote work.

• Care delivery position
• Position requires in person patient/client interaction.
• Operational responsibilities require onsite personnel.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Bridgercare. Employment is based on personal capabilities and qualifications without discrimination because of race, color, national origin, religion, creed, sex, age, physical or mental disability, marital status, genetic information, political beliefs, sexual orientation, gender identity or any other protected characteristic as established by law.

If you require specialized accommodations (due to a disability, religious belief/practice, etc.) a reasonable accommodation will be made unless it creates an undue hardship for Bridgercare. A reasonable accommodation does not mean the elimination of an essential function of the job. Employees with access to information about reasonable accommodations shall maintain the confidentiality of the information to the extent reasonably possible and shall not release the information to anyone who does not have the right or need to know.

People of color and LGBTQ individuals are strongly encouraged to apply.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Loan forgiveness
• Paid time off
• Vision insurance

Schedule:

• No weekends

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $20 - $25