Director of Community Services

Here’s What Bridges Can Offer You:

• Competitive pay and benefits package with sign-on, referral and performance-based bonuses, mileage reimbursement and more
• Flexible work environment, including the option for a hybrid work schedule
• Company phone and laptop
• Generous paid time off, including 7 holidays per year
• Complimentary Breakfast & Lunch for All On-Site Employees
• Exciting, meaningful work: Join our Team and you will enjoy meaningful work, appreciation and recognition and positive working relationships! 

What We Do:

Our mission is to guide brain injury survivors, individuals with disabilities, and their families, by ‘bridging the gap’ between surviving and living lives of independence with dignity and hope. Our organization assists people to rebuild skills they were once able to do independently before terrible tragedy struck in the form of a car accident, stroke, assault, fall, or before they were struck with a debilitating disease.

Overview:

As the Director of Community Services, you will lead and oversee our Service Coordination Team, Health Home, Social Care Network, and Independent Living Skills Services. You will play a pivotal role in ensuring these teams are supported, efficient, and aligned with our organizational budget and program goals. Your leadership will be instrumental in enhancing the quality of life for brain injury survivors and people with disabilities within our community.

Here is What We Are Looking for In a Director of Community Services:

The ideal candidate for the Director of Community Services position will bring proven experience in program management, particularly in healthcare or non-profit/community services settings. They should have a track record of successfully overseeing and implementing programs that serve individuals with diverse needs, with a deep understanding of how to manage resources effectively and achieve program goals.

In addition to their program management experience, the candidate will demonstrate strong leadership abilities. They will be capable of inspiring and motivating their team, fostering a positive and collaborative work environment. The Director will be someone who leads by example, helping to cultivate a culture of professionalism, teamwork, and dedication to the organization's mission.

The role requires excellent organizational and communication skills. The ideal candidate will be able to handle multiple priorities simultaneously, maintain a clear focus on goals, and ensure that all team members are aligned and informed. Their ability to communicate clearly and effectively with internal teams, external partners, and clients will be crucial in ensuring the success of the programs under their oversight.

Additionally, a strong understanding of regulatory requirements and best practices in service coordination and community-based services is essential. Knowledge of NYS Department of Health Medicaid Waiver programs a plus!

Here Are Some Other Things to Consider When Evaluating If This Role Is Right for You: 

Organization: As the Director of Community Services, you’ll find that no two days are the same. The people you work with and the teams you oversee will have ever-changing needs, so you’ll need to jump from task to task and manage multiple priorities. Being organized, flexible, and good at planning will be essential to keeping everything running smoothly and meeting deadlines.

Team Attitude: We have a strong team mentality here, where everyone pitches in to help out. As a smaller organization, we all support each other, and your leadership will ensure your team feels that same sense of collaboration and shared success. Flexibility is key – you’ll often step in to help with tasks that might not be in your job description, but it’s all part of the bigger picture.

Passion, Resilience and Persistence: Working with people facing significant health challenges can be tough, and there will be challenging days. But if you’re driven by a passion for helping others and have the perseverance to push through the tough moments, it will be incredibly rewarding. Your impact will be meaningful, even on the harder days.

Preferred Education & Experience

·       Bachelor's degree in Social Work, Public Health, Human Services, or related field (Master’s degree preferred).

·        Proven experience in program management, preferably in a healthcare or community services setting.

·        Strong leadership skills with the ability to inspire and motivate teams.

·        Excellent organizational and communication skills.

·        Understanding of regulatory requirements and best practices in case management/service coordination and community-based services

·        Strong desire to help make people’s lives better

The salary range for this role is $50,000 - $54,000 Salary offers are commensurate with education & experience. 

Salary : $50,000 - $54,000