What are the responsibilities and job description for the Financial Aid Counselor position at BridgeValley Community & Technical College?

Salary : $39,087.00 - $44,983.00 Annually

Location : South Charleston, WV

Job Type : Non Classified Staff

Job Number : 358

Division : Student Affairs

Opening Date : 12 / 16 / 2024

Description

BridgeValley CTC invites applications for position of Financial Aid Counselor beginning as soon as possible. This is a full-time, overtime exempt, benefits-eligible, appointment providing financial aid counseling and related information to prospective and current students. Other responsibilities to provide services, as well as conducting financial aid workshops for potential students and their parents. Actual offer will commensurate with experience.

Examples of Duties

Process student financial aid paperwork including verifications, appeals, special circumstances, etc.
Conduct FAFSA workshops both on campus and at off-campus recruitment locations Counsel students on a daily basis regarding institutional, state, federal financial aid options
Create forms, web updates, emails, and mail correspondence with students and prospective students
Serve as a front-line customer services representative in the Office of Student Affairs addressing student financial aid concerns
Serve as a collaborative member of the student services staff by participating in registration, orientation, and recruitment events
Attend conferences / training sessions as needed and required
Other duties as assigned

Qualifications

A Bachelor's degree in an area related to the position (equivalent combination of education and additional experience may be considered)

Knowledge of computer information systems and the ability to operate a personal computer, including a computerized financial aid management system (preferably BANNER)

Ability to rapidly comprehend and apply various institutional, state, and federal guidelines governing enrollment management and financial aid issues

Math and analytical skills for the manipulation and presentation of data

Ability to maintain confidentiality of student records as required FERPA

Effective and professional written and verbal communication skills are needed to uphold and project a positive image of the Office of Student Services and BVCTC to internal and external constituents

Demonstrated sensitivity to the diverse academic, socioeconomic, cultural, and ethnic backgrounds of community college students and employee

Preferred

Prefer at least one year of experience providing good customer service and the ability to maintain composure in difficult situations

Prefer at least one year of higher education experience in Academic Affairs or Student Affairs

Prefer at least one year experience in the application of institutional policies, procedures, and practices

Prefer working knowledge of the application of Financial Aid practices and policies

Additional Information

BridgeValley will not accept incomplete applications. Please fill out the application completely, even though the resume may include the same information.

Employment is subject to satisfactory results on background check.

Copies of transcripts may be sent but originals must be available prior to hire.

This posting does not reflect the entire job description and may be changed and / or modified, at any time, without notice.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor candidates requiring a visa.

BridgeValley Community and Technical College promotes student success, prepares a skilled workforce, and builds tomorrow's leaders by providing access to quality education.

BridgeValley is an equal employment opportunity employer and affirmative action institution that does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status in its employment, programs, activities.

Please contact the Human Resources office at 304-205-6606 if you need assistance or reasonable accommodation in the hiring process.

Salary : $39,087 - $44,983

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