Program Manager 10,000 Small Businesses

BridgeValley Community & Technical College seeks a program coordinator for its partnership with Goldman Sachs 10,000 Small Businesses program.  The program is housed within the Division of General Education & Professional Programs and reports to the program’s executive director.

The 10,000 Small Businesses (10KSB) initiative is part of a national investment to unlock the growth and job creation potential of small businesses and is based on the broadly held view of leading experts that a combination of education, business support services, and access to capital best addresses the barriers to growth for small businesses.
The 10,000 Small Businesses program has three main components: business education, business support services
(technical assistance and customized, one-on-one business advising) and the opportunity to access capital. The ultimate goal of the initiative is for the participating business owners to increase their revenues and create jobs in their community and surrounding areas.

Salary offer will be commensurate with education and experience.  This position is grant-funded.The Program Manager reports to the Executive Director and is responsible for supporting the day-to-day operations of the 10KSB program. They play a vital role in ensuring program operations are effective by acting as a key liaison to program participants from application to graduation. The Program Manager will work closely with the Lead Faculty, Executive Director, and Outreach Manager/Director in managing the application and selection process, program logistics, and coordinating key meetings and activities.

Outreach: Application and Selection:

• Work with the Outreach Director to schedule and manage interviews, and collect and process application materials Schedule applicants and panelist for interview day
• Deliver acceptances and regret phone calls
• Send welcome emails with all logistical information required for the start of the program
• Coordinate business owner referral challenges in the classroom
• Host in-person information sessions and finalist workshops (each 3x per year)

Program Delivery:

• Work with the site team to select dates for each cohort and develop the program delivery calendar
• Schedule and attend the pre-brief calls for each class session
• Reserve rooms and work with facilities staff for all outreach events, interviews, classes and clinics
• Organize and plan menus within budgets for all in-person sessions
• Order and organize all supplies and printed materials for classroom use
• Attend in-person sessions to facilitate logistics, food, A/V, materials distribution, etc.
• With support from site team, manage local storage of curriculum materials, ensuring the most updated materials are available to faculty
• Participate in assessment of curriculum sessions through post-session debriefings
• Set up and manage the Canvas LMS where program materials are posted and business owner communications take place
• With support from the delivery team, recruit and communicate with panelists and guests as needed
• Collect business owner evaluations after each session and distribute to site team
• Serve as the main business owner contact for initial program technology set-up including Canvas, LivePlan, and pre-program diagnostic survey
• Run reports and capture business owner information in Salesforce throughout the cohort
• Create business owner profiles at the start of each cohort

Administrative:

• In consultation with the site team, the submit purchase orders and process invoice payments Assist the site team with tracking budget expenditures and staying within budget
• Works with the site team to coordinate faculty/staff contracts
• Other duties as needed to support program success.

• Bachelor’s degree 
• A minimum of three to five years (3-5) work experience related to program support, classroom management (both in-person and on-line), and event planning
• Excellent planning, organizational, communication and interpersonal skills
• Proven ability to work in a diverse team environment and manage multiple tasks efficiently and effectively Proficiency with MS Office tools (WORD, PowerPoint, Excel, e.g.) and a willingness to learn new technology tools (e.g., Basecamp, Canvas, LivePlan, Zoom, etc.)

• BridgeValley will not accept incomplete applications. Please fill out the application completely, even though the resume may include the same information.
• Employment is subject to satisfactory results on background check.
• Copies of transcripts may be sent but originals must be available prior to hire.
• This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.
• We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor candidates requiring a visa.

BridgeValley Community and Technical College promotes student success, prepares a skilled workforce, and builds tomorrow's leaders by providing access to quality education.  BridgeValley is an equal opportunity, affirmative action institution that does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status in its employment, programs, activities.  Please contact the Human Resources office at 304-205-6606  if you need assistance or reasonable accommodation in the hiring process.

 

Salary : $45,314 - $58,829