What are the responsibilities and job description for the Business Office Assistant position at Bridgewater Center for Rehabilitation and Nursing?
Bridgewater Center for Rehabilitation and Nursing -
Bridgewater Center is seeking a Business Office Assistant . If you are a detail-oriented individual with strong organizational skills and a passion for providing excellent customer service, we invite you to apply for this exciting opportunity.
Why Join Us?
Impact : Be a valuable part of our mission to deliver top-notch care and support to our residents and their families.
Growth : Opportunity for professional development and growth within our organization.
Community : Work in a supportive and collaborative environment.
Fulfillment : Experience the joy of assisting the elderly as they transition into our inpatient sub-acute rehab and nursing home facility.
Key Responsibilities :
General Office Duties : Perform essential office tasks such as filing, data entry, and processing paperwork.
Data Accuracy : Ensure precise and error-free data entry, and consistently reconcile daily census records.
Accounts Management : Identify and process overdue accounts, collaborating closely with our corporate team to facilitate collections.
Client Communication : Engage with residents and their families regarding billing matters through in-person interactions, email, and mailing statements.
Medicaid Compliance : Prepare and submit LDSS 3559 forms to the relevant Department of Social Services.
Admission Paperwork : Conduct meetings with residents and responsible parties to complete admission agreements and financial interviews.
Medicaid Assistance : Assist residents and responsible parties with the Medicaid application and recertification process, including requesting and obtaining necessary documents.
Corporate Communication : Maintain ongoing communication with the Corporate Medicaid Processing Department to ensure residents' compliance with timely processing of Medicaid applications and recertifications.
Interdepartmental Communication : Collaborate effectively with other departments to ensure continued insurance coverage for the residents.
Mail Processing : Handle incoming and outgoing mail efficiently and maintain accurate filing records.
Data Management : Maintain meticulous records, analyze data, and implement effective solutions to improve office efficiency.
Confidential Reporting : Prepare classified reports as directed, maintaining a high level of confidentiality.
Requirements :
Education : High school graduate or equivalent.
Office Knowledge : Familiarity with general office procedures.
Customer Service : Exceptional customer service skills to interact effectively with clients and their families.
Experience : Minimum of two years of experience in a nursing home business office or billing office.
Team Player : Must be a collaborative team player committed to contributing to the office's success.
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