What are the responsibilities and job description for the Front Desk/Night Auditor position at Bridgeway Inn & Suites?
We’re looking for a Swing shift/ Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Swing shift/Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also sets up for breakfast. Ultimately, you will provide excellent customer service to guests and keep the front desk running smoothly. Shifts will be three 3-11pm shifts and two 11pm-7am shifts.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices, post checks to vendors and distribute employee checks
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
Skills
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
- Experience with accounting and facilities management software
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Work Location: In person
Salary : $15 - $16