Client Service Associate II - Financial Planning

Our Opportunity

We are a Fiduciary Financial Services firm that specializes in College Planning, and are seeking a Client Service & Operations Associate to join our growing organization! This is not for those looking for a low-effort position—it’s a proven career path designed to develop you into a full-time fiduciary financial planner. If you are detail-oriented, client-focused, and passionate about financial planning, this role provides the training, mentorship, and hands-on experience to help you transition into a planning and advisor role.

In this key position, you will gain expertise in client relationship management, client communication, financial solutions, and customer service. You will support client onboarding, financial transactions, and operational functions while learning the skills necessary to become a successful financial planner. Unlike other financial services sales positions, this one gives you a steady salary along with the career development needed to develop into a high-income financial planner.

We are looking for A-players who are driven, eager to grow, and ready to take ownership of their career path. If you’re looking for a dynamic opportunity to develop your expertise in wealth management while making a meaningful impact on clients' financial futures, we want to hear from you!

Key Responsibilities

Client Service & Relationship Management

- Deliver above-and-beyond service to all clients, families, and partners.

- Assist with client onboarding, ensuring all documentation and compliance requirements are met.

- Maintain up-to-date client records in our CRM system and proactively follow up on pending items.

- Process financial transactions such as contributions, distributions, premiums, transfers, rollovers, and account maintenance requests.

- Address client inquiries, which come in via email or telephone, with a high level of professionalism, ensuring responses within 24 hours.

- Gain exposure to financial planning strategies, diverse investment management solutions, and tax planning to develop your expertise for a future advisory role.

Training & Career Development – The Path to Becoming a Fiduciary Financial Planner

- Structured career path leading to a full-time fiduciary financial planner role within 3-7 years depending on experience, self-development and skills.

- Hands-on training in financial planning, investment management, tax strategies, and estate planning.

- Ongoing education, licensing assistance, and development programs designed to help you transition in the steps leading to an advisory role.

Administrative & Operational Support

- Plan and coordinate all aspects of hosting local and virtual college planning workshops.

- Ensure compliance with industry regulations and firm policies.

- Monitor data integrity within the CRM and improve workflow efficiency.

- Assist with implementing client service standards across all client tiers.

- Work closely to coordinate financial advisors and team members to support client needs.

- Oversee special projects and ensure timely completion aligned with business goals.

Marketing & Communication

- Draft email and written communications on behalf of the company.

- Assist with marketing initiatives, including workshop promotions and client engagement.

- Work with partners to coordinate services and ensure seamless collaboration.

Who We’re Looking For

✅ Driven individuals who want to become financial advisors and are looking for a structured career path.

✅ Positive attitude, fun-loving, and generally happy – we love working with people who bring great energy!

✅ Strong computer skills – experience with web-based applications, email, Microsoft Office Suite, and CRM systems.

✅ A high degree of accuracy and attention to detail in all work.

✅ Excellent written, phone, and verbal communication skills (show us when you contact us!).

✅ Ability to work in a fast-paced, multifunctional position with high levels of organization.

✅ Resourcefulness in solving unexpected or complex tasks.

✅ High integrity and ability to manage confidential client information.

✅ Exceptional customer service skills and a professional office demeanor.

Preferred Candidates Will Have

✅ Experience in financial services, investments, tax, or insurance industries (preferred).

✅ Knowledge of CRM systems and leveraging workflows (preferred).

✅ A Bachelor’s degree in finance, business, psychology or a related field (preferred).

Your Future Starts Here!

If you’re serious about becoming a financial planner and want a structured path to get there, this is the opportunity for you. Apply today to take the first step toward a rewarding career in wealth management!

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Paid training

Compensation Package:

• Bonus opportunities
• Profit sharing
• Quarterly bonus

Schedule:

• 10 hour shift
• 8 hour shift
• Choose your own hours
• Monday to Friday
• No weekends

Work Location: In person

Salary : $40,000 - $70,000