What are the responsibilities and job description for the Lead Office Services Tech position at Brigham and Women's Hospital?
Site : The Brigham and Women's Hospital, Inc.At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare.Job Summary Under the supervision of Brigham and Women's Hospital Office Services Manager, performs and has proficiency in all functions offered by the department of Office Services to the Brigham and Women's Hospital community. In addition to all Audiovisual, Mail Services and Conference Room Coordination duties, must assist Manager with high-level departmental operations, such as supply ordering, fiscal-year budget preparation, requesting and reviewing vendor quotes, purchase order tracking, e-check submission, and reporting using many Partners Applications : Kronos, PeopleSoft, Ergonomics, Hyperion and Vision.Oversees all video streaming projects such as webcasts, press conferences, multimedia programs with slide synchronization; manages streaming video hosting and client accounts, troubleshooting development and production application programs and providing technical and production support as needed. Serves as an internal consultant to enable access to multimedia technologies to improve employee and organizational performance, education, training, research and public outreach programs.Responsibilities Operates equipment in booths to videotape events, provides overflow for various meetings, provides computer overhead projection, slide and video projection and audio equipment.Assists professional community with their presentations, helping set up and organize for rounds / meetings.Maintains all equipment and provides Manager with inventory needs, such as bulbs for projectors as well as maintaining all systems, microphones etc in booths as well as other locations where AV equipment is used.Provides basic video-taping and editing using Adobe Creative Suite for rounds, meetings, presentations and uploading them to our server using HTML5 coding.Provides back-up webcasting services within the hospital.Support and record hybrid meetings using Zoom, Teams and any other video conferencing software.Qualifications All responsibilities as the Level 1, 2 and 3 Technician. Evaluates streaming options for meeting user needs, and creates resolution in an effective, efficient manner. Manages video hosting and streaming client accounts, as well as creates and maintains a video streaming technology website, with support and troubleshooting options. Works with Partners Information Systems to develop and improve enterprise architecture, define video-streaming standards for the hospital.Advises Manager on new technology trends and for cost-effective initiatives. Maintains all equipment and provides Manager with inventory needs, such as bulbs for projectors, maintenance of equipment.Additional Job Details Physical Requirements : Standing Occasionally (3-33%), Walking Occasionally (3-33%), Sitting Constantly (67-100%), Lifting Occasionally (3-33%) 20lbs - 35lbs, Carrying Occasionally (3-33%) 20lbs - 35lbs, Pushing Rarely (Less than 2%), Pulling Rarely (Less than 2%), Climbing Rarely (Less than 2%), Balancing Occasionally (3-33%), Stooping Occasionally (3-33%), Kneeling Rarely (Less than 2%), Crouching Rarely (Less than 2%), Crawling Rarely (Less than 2%), Reaching Occasionally (3-33%), Gross Manipulation (Handling) Constantly (67-100%), Fine Manipulation (Fingering) Frequently (34-66%), Feeling Constantly (67-100%), Foot Use Rarely (Less than 2%), Vision - Far Constantly (67-100%), Vision - Near Constantly (67-100%), Talking Constantly (67-100%), Hearing Constantly (67-100%).Remote Type : Onsite Work Location 45 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America).EEO Statement The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law.#J-18808-Ljbffr