Lead Office Services Tech

Site : The Brigham and Women's Hospital, Inc.At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and / or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.Job SummaryUnder the supervision of Brigham and Women's Hospital Office Services Manager, performs and has proficiency in all functions offered by the department of Office Services to the Brigham and Women's Hospital community. In addition to all Audiovisual, Mail Services, and Conference Room Coordination duties, must assist Manager with high-level departmental operations, such as supply ordering, fiscal-year budget preparation, requesting and reviewing vendor quotes, purchase order tracking, e-check submission, and reporting using many Partners Applications : Kronos, PeopleSoft, Ergonomics, Hyperion, and Vision.Oversees all video streaming projects such as webcasts, press conferences, multimedia programs with slide synchronization; manages streaming video hosting and client accounts, troubleshooting development and production application programs and providing technical and production support as needed. Serves as an internal consultant to enable access to multimedia technologies to improve employee and organizational performance, education, training, research, and public outreach programs.This is a professional job requiring extensive computer experience and the ability to run high-profile events for medical / administrative staff. This position is relied upon as a source of innovation for the department.Representing the cultural values, purpose, and mission of Brigham & Women's Hospital, performs all duties showing caring, inclusivity, effective communication, and working with team-members within and across the organization to be stronger together.Key ResponsibilitiesOperates equipment in booths to videotape events, provides overflow for various meetings, provides computer overhead projection, slide and video projection, and audio equipment.Assists professional community with their presentations, helping set up and organize for rounds / meetings.Maintains all equipment and provides Manager with inventory needs, such as bulbs for projectors as well as maintaining all systems, microphones, etc. in booths as well as other locations where AV equipment is used.Provides basic video-taping and editing using Adobe Creative Suite for rounds, meetings, presentations, and uploading them to our server using HTML5 coding.Provides back-up webcasting services within the hospital.Support and record hybrid meetings using Zoom, Teams, and any other video conferencing software.QualificationsAll responsibilities as the Level 1, 2, and 3 Technician.Evaluates streaming options for meeting user needs, and creates resolution in an effective, efficient manner. Manages video hosting and streaming client accounts, as well as creates and maintains a video streaming technology website, with support and troubleshooting options. Works with Partners Information Systems to develop and improve enterprise architecture, define video-streaming standards for the hospital. Advises Manager on new technology trends and cost-effective initiatives. Maintains all equipment and provides Manager with inventory needs, such as bulbs for projectors and maintenance of equipment.Physical RequirementsStanding Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsVision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Remote TypeOnsiteWork Location45 Francis StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)EEO Statement : The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law.#J-18808-Ljbffr