What are the responsibilities and job description for the Academic Support Services Specialist - CE position at Brigham Young University?
Why Work at BYU
As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.”
Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work.
Job Description
Academic Support Services Specialist - CE
The Academic Support Services Specialist is responsible for providing services to students in the areas of registration and answering general information questions. This position is also responsible for answering incoming telephone calls for the BYU Salt Lake Center and directing them to the appropriate employee or department and to answer the outside call button for entrance to the building.
What You’ll Do In This Position
Required
What qualifies you for this role:
This position comes with fantastic benefits, including:
Compensation Range
Actual compensation based on education and experience
$16.05 - $20.84
Required Documents
All staff positions require a resume with an optional cover letter.
Refer to the Job Description for any additional required documents.
Members of the Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!
As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.”
Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work.
Job Description
Academic Support Services Specialist - CE
The Academic Support Services Specialist is responsible for providing services to students in the areas of registration and answering general information questions. This position is also responsible for answering incoming telephone calls for the BYU Salt Lake Center and directing them to the appropriate employee or department and to answer the outside call button for entrance to the building.
What You’ll Do In This Position
- Approve or deny Clearance to Register forms for BYU FlexGE students requesting approval to register for classes at the BYU Salt Lake Center and/or Evening Classes.
- Handle all information requests regarding student accounts while following all federal laws pertaining to the Family Educational Rights and Privacy Act (FERPA).
- Guide students through the process for submitting the Clearance to Register form for non-admitted students, obtaining an ecclesiastical endorsement, paying tuition, withdrawing from a class, petitioning for a grade change, etc.
- Assist students with registration problems and work with Enrollment Services to resolve registration and records problems.
- Provide information and make appointments for students requesting to meet with an academic advisor.
- Monitor the building call button and make decisions regarding admittance of visitors to the Salt Lake Center and BYU Pathway Worldwide.
- Answer all incoming calls and direct callers to the proper person or department.
- Contact faculty on behalf of current and prospective students.
- Manage the copy center; assign copy codes to new faculty and staff, run reports for copy machines’ usage, and schedule service for copy machines when needed.
- Various short-term projects, such as copyright evaluation of course materials and contacting students on behalf of the Academic Advisors.
Required
What qualifies you for this role:
- A firm commitment to the mission of BYU
- High School Diploma with one year of experience in an office environment.
- Associates degree with two years of experience in an office environment, or four plus years in an office environment.
This position comes with fantastic benefits, including:
- 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
- Employee assistance program, available to the employee and all members of their household
- Tuition benefits after two years
- Access to athletic facilities
- Access to the library
- Free on-campus parking
- Free UTA passes for employees, spouses, and qualified dependents
- Discounts at the BYU Store and for many events at BYU
Compensation Range
Actual compensation based on education and experience
$16.05 - $20.84
Required Documents
All staff positions require a resume with an optional cover letter.
Refer to the Job Description for any additional required documents.
Members of the Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!
Salary : $16 - $21
