BYU Marriott Merchandise and Events Coordinator

Why Work at BYU   

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Job Description

BYU Marriott Merchandise and Events Coordinator

Plays a pivotal role in managing the college's promotional merchandise through both digital and physical channels while supporting key college events. Reporting directly to the college event manager, this position oversees the complete retail ecosystem from strategic inventory planning and vendor relationships to e-commerce operations via the college's Shopify platform. The coordinator curates a distinctive collection of branded merchandise that reflects BYU Marriott's values, coordinates merchandise for major events, manages special programs including employee onboarding packages, and assists in executing 12-15 college events per semester. This role requires a blend of retail expertise, project management skills, and strategic thinking to maintain operational excellence while supporting the broader goals of BYU Marriott. This position requires being onsite with occasional after-hours work to support college events. 

What you’ll do in this position:

• Lead the strategic selection, purchasing, and distribution of all merchandise, ensuring alignment with BYU Marriott's brand standards 
• Implement and maintain a comprehensive inventory tracking system while overseeing all financial aspects including invoicing and record-keeping 
• Manage the Shopify e-commerce platform, maintaining an engaging online storefront with updated product listings, descriptions, and imagery 
• Process orders and coordinate the complete fulfillment process from receipt to delivery while resolving customer service issues 
• Analyze sales data and platform metrics to identify trends and make data-driven decisions for future merchandise offerings 
• Develop and execute welcome packages for new employees and faculty, including personalized nametags and branded merchandise 
• Plan and execute pop-up shop events twice per year, including location selection, inventory planning, and staffing coordination 
• Create and manage merchandise distribution for student admission events, ensuring efficient handling of large-scale swag distribution 
• Collaborate with Marketing, Communications, and Technology to ensure all merchandise aligns with brand guidelines 
• Work with Finance and Treasury departments to develop budgets, track expenses, and ensure compliance with university purchasing policies 
• Build and nurture vendor relationships, negotiating terms and maintaining clear communication channels 
• Provide event execution support for 12-15 college events per semester, including set-up, hosting, and catering coordination 
• Develop a curated selection of high-quality promotional gifts that represent BYU Marriott's professional standards 
• Support college events with merchandise solutions, including custom orders and special promotional items 
• Create engaging promotional strategies for merchandise launches and special shop events with seasonal collections 

What qualifies you for this role:

Required

• Bachelor's degree in a related field 
• Minimum one year of experience in website management, data analytics, project management, retail management, graphic design, or event coordination 
• Strong leadership and interpersonal skills 
• Effective written and verbal communication abilities 
• Negotiation expertise and advanced project management skills 
• Inventory tracking proficiency and budget management experience 
• Computer proficiency in MS Office (especially Excel), e-commerce platforms, and cloud-sharing programs 
• Exceptional organizational and problem-solving abilities 
• Customer-service orientation 

Preferred

• Bachelor's degree in Business Administration 
• Two years of experience in event management, PR marketing, data analytics, or e-commerce operations 
• Familiarity with developing key performance indicators (KPIs) and measuring event and sales success 
• Knowledge of risk assessment and management 
• Graphic design or branding experience 
• Prior merchandise/retail experience 
• Experience with Shopify or similar e-commerce platforms 

What we offer in return:

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits after two years
• Access to athletic facilities
• Access to the library
• Free on-campus parking
• Free UTA passes for employee, spouse, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Pay Level: 49

Compensation Range

Actual compensation based on education and experience

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of the Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

Salary : $22 - $29