Service Coordinator/Receptionist

Join the Bright Bulbs Electric Team! Now Hiring Service Coordinator/Receptionist

At Bright Bulbs Electric, we’re committed to delivering top-notch customer service and creating a positive work environment. We’re currently seeking a highly organized and detail-oriented Service Coordinator/Receptionist to join our growing team. If you’re an efficient multitasker with a passion for customer service, we want to hear from you!

About the Role:

As a Service Coordinator/Receptionist, you’ll play a key role in ensuring smooth office operations and exceptional service for our customers. You’ll be responsible for coordinating schedules, managing communication, and keeping everything running smoothly in our Service department.

Responsibilities:

• Greet and assist visitors and customers in a professional and friendly manner.
• Manage appointment scheduling for the Service department.
• Handle high-volume inbound and outbound calls with professionalism.
• Coordinate and monitor technician schedules to ensure efficient operations.
• Maintain a keen attention to detail and a sense of urgency in all tasks.
• Answer and direct phone calls to the appropriate personnel.
• Manage incoming and outgoing mail, emails, and packages.
• Keep the office organized and clean to maintain a welcoming environment.
• Assist with scheduling meetings and supporting various departments as needed.
• Perform data entry tasks and maintain accurate records.
• Provide administrative support to other departments as needed.

Requirements:

• Previous experience in a receptionist or administrative assistant role, preferably within a service department.
• Proficiency in Excel to generate reports and analyze data.
• Strong computer skills and experience with Google Suite (email, calendar, document creation).
• Ability to handle high volumes of calls and customer inquiries efficiently.
• Knowledge of event planning, order entry, and customer support is a plus.
• Excellent organizational skills and attention to detail.
• Ability to work effectively in a fast-paced environment.

Benefits:

• Competitive pay based on experience.
• Opportunities for professional growth and development.
• Positive, supportive, and collaborative team environment.

If you’re ready to contribute to a growing company and thrive in a dynamic environment, we encourage you to apply!

Apply Today!

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Upland, CA 91786 (Required)

Work Location: In person

Salary : $17 - $22