Case Manager I

SAFE Case Manager I

Job Description

About Us:

Bright Future for Youth (BFFY) is a Nevada County non-profit organization whose mission is to ignite the potential of youth today for vibrant communities tomorrow. We are committed to ensure that adolescents and young adults have hope, opportunity, and the capacity to succeed in their professional and personal lives by providing the tools and resources to do so. We focus our youth development programs, activities, supportive services and case management to align with our pillars for success: (1) health and wellness, (2) healthy relationships, (3) goal setting, (4) self-awareness, (5) self-sufficiency and advocacy, and (6) community connectedness through volunteering opportunities and other ways to engage in the community. Bright Futures for Youth was created in 2020 by the merger of The Friendship Club (est. 1995) and NEO (est. 2008) to provide a broader scope of services to support the growing need to provide a healthy, supportive, and safe environments to for youth to thrive. To learn more about our team, after school programs, drop-in youth centers, ongoing summer programs, career opportunities, supportive services for youth experiencing or at risk of homelessness, and our success stories, visit us at www.bffyouth.org.

Job Purpose

The SAFE Case Manager 1 will provide youth case management for youth at risk of or experiencing homelessness between the ages of 12 and 26. Client case management includes housing search, support, and stabilization into the SAFE Program at Bright Futures for Youth. This position works closely with the SAFE Program Manager to utilize workflows, policies and procedures, ensure continuous quality improvement, and coordinate with staff and volunteers. This is a full-time, non-exempt position supervised by the SAFE Program Manager.

Primary Duties and Responsibilities

Case Management

• Provide case management services to runaway, housing insecure, and couch-surfing youth
• Maintain a caseload of up to 25 clients
• Introduce eligible clients to BFFY resources or other community resources as needed
• Work with youth to identify goals and tasks related to employment, education, and housing
• Provide transportation for case plan related support as needed
• Assist with Medi-Cal, CalFresh, CalWorks eligibility and enrollment as appropriate
• Make referrals to Behavioral Health and other mental health service providers
• Help with college and/or career and technical education applications and FAFSA
• Assist with crisis intervention
• Enter client data into BFFY SalesForce database and HMIS systems. Must maintain SalesForce and HMIS updated with all client information and data
• Provide mental health/social emotional learning support in SAFE, NEO, and TFC activities as requested by directors
• Assist with facilitation of group activities including Independent Living Skills workshops, Youth Action Board Meetings, and other support groups as requested
• Participate in collaborative case management meetings and activities
• Attend and participate in all relevant meetings and trainings
• Attend weekly 1:1 supervision with the SAFE Program Manager

Housing Coordination and Post Housing Placement Case Management

• Research housing opportunities and stay on top of local available housing
• Assist with rental applications as needed
• Coordinate with Regional Housing Authority on Housing Choice Voucher wait list openings and applications
• Follow-up with youth placed in safe housing alternatives and provide tenant/landlord support as needed
• Complete inspections and assist with needs of tenants living in BFFY master leased units
• Provide housing supports for stabilization, such as rental assistance, security deposits, utilities assistance, housing supplies/furniture needs, etc.
• Participate in weekly TAY Case Conferencing Meetings and follow up with County and partner agency staff as needed.

Drop In Center Operations and Supervision

· Welcome clients to the center

· Provide basic needs assistance

· Do brief intake/screening for new clients

· Supervise clients that are utilizing the drop-in space

· Ensure drop-in and SAFE pantry are stocked with basic needs supplies as needed

Other Duties and Responsibilities

• Attend program events, activities, life skills/expanded learning activities as needed or requested
• Attend out of county conferences as requested
• Attend and help with fundraising activities as needed or requested
• Attend agency and other program meetings as requested
• Complete professional development, skill-building trainings, and other required trainings as directed by the SAFE Program Manager, Office Manager, Associate Director, or Executive Director
• Provide general office or program support when needed.
• Willing to work occasional weekends and evenings.
• Maintain a professional appearance.
• Always maintain full confidentiality about youth and families.
• Perform other related duties as assigned by SAFE Program Manager, Associate Director, or Executive Director.

Qualifications

Education/Experience

• Bachelor’s degree in social work, social services, social and behavioral sciences, sociology, psychology, or related required. Applicants who will receive their Bachelor’s degree within 12 months of hire or applicants with an AA in Social Work or related field and a minimum of two years of experience working in the field will also be considered.
• Work experience in social services and crisis intervention
• Experience working with youth with trauma, adverse childhood experiences, and homelessness preferred
• Experience working within systems of care
• Lived experience a plus
• Must pass background check
• Bilingual Spanish speaking is a plus

Special Requirements

· Valid California Driver’s License

· Reliable transportation and proof of insurance

· Successful background check

Compensation

• Pay range is $20-$26/hour, DOE
• Group medical benefits with a $500/month company contribution
• Eligible to enroll in other benefits (dental, vision, Life Insurance, etc.) and 401K
• PTO with accrual starting first day of work
• Mileage reimbursement at Federal reimbursement rate

Equal Employment Opportunity

Bright Futures for Youth provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.

Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation.
The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Responsibilities
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Bright Futures for Youth may change the specific job duties with or without prior notice based on the needs of the organization.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• Associate (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Grass Valley, CA 95945: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $26