What are the responsibilities and job description for the Wireless Customer Service Representative position at Bright Insights?
We're currently searching for an outgoing Wireless Customer Service Representative to execute hands-on marketing of telecommunication services. Responsibilities for the Wireless Customer Service Representative role will include educating and exciting customers on the benefits and differentiators of our available services. This position will train and become proficient in each available service, qualifying customers to match the best service to their customer needs, demonstrating the user interface for each service, and assisting the customer through the activation process.
Wireless Customer Service Representative Responsibilities:
- Maximize sales by working with customers at their homes or at events set up by our company
- Self-starter with a high level of initiative
- Position value and create product and brand awareness
- Communicate effectively plans, features, products, and services to a variety of customers
- Increase the visibility of products and services
- Create first-rate customer experiences
- Meet or exceed sales goals
- Attend requested training sessions and conference calls
Wireless Customer Service Representative Job Requirements:
- 1-2 years of sales experience, customer-service oriented, brand marketing, communications, marketing, event promotion, or outside sales experience considered
- Superior interpersonal and communication skills
- Posses the ability to thrive in a fast-paced environment with the ability to multi-task
- Aptitude for sensing and responding to a wide range of shopping types
- Ability to listen carefully and actively
- Excellent problem-solving skills
- Understand and demonstrate integrity, respect, and the ability to develop positive relationships with management, customers, and peers
- Flexible for scheduling including weekends
