What are the responsibilities and job description for the Senior Application Support Analyst position at Bright Purple?
Managed Services / Application Support Analyst
Fort Worth, Texas Hybrid
Bright Purple are on the lookout for an experienced IT professional who has experience with B2B support to join our client's new Texas office. You will be joining a close-knit Managed Services team who support operations both internally and externally. You'll be working closely with their Scottish office and get the chance to travel across the pond for some initial training.
What you'll be doing:
- Liaising with clients, customers and data centres
- Monitoring, checking, and completing daily processing and batch tasks
- Running control reports
- Supporting software and deploying applications
- Meet operational SLAs
What we are looking for:
- Experience working in a similar role, with knowledge of ITIL
- B2B support with strong client engagement skills
- Good knowledge SQL Server and Powershell
- Knowledge of Relational databases
- Sector experience in finance or payments would be advantageous
This is a hybrid role, with 2/3 days per week being onsite therefore we can only consider candidates who are within travelling distance.
Apply today for immediate consideration.
Bright Purple are an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Salary : $80,000 - $100,000