What are the responsibilities and job description for the First Impression Specialist position at Brighton Center Inc?
Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a Best Place to Work three years in a row, as well as a Top 50 Nonprofit to work for in the Nation!
Purpose:
Create an excellent first impression for all who access the Kentucky Career Center (KCC) to ensure that job seekers, employers, and other stakeholders are empowered to use KCC services, leading to high-quality employment, training, and economic development in the Northern Kentucky/Greater Cincinnati region.
Job Responsibilities:
- Deliver high-quality customer service to all individuals engaging with KCC
- Connect job seekers and employers to the KCC network of partners for needed services
- Perform front desk reception functions such as greeting and checking-in customers, answering and routing phone calls, tracking data, maintaining event and room booking calendars, etc.
- Ensure office is well-maintained
- Provide professional, responsive internal customer service to KCC partners
- Train, supervise, and schedule Front Desk and Resource Room volunteers/interns
Requirements:
- A combination of education/training and experience (professional and/or lived) is valued and will be considered
- 1-2 years of non-profit or customer service experience
- Ability to travel between worksites in Northern Kentucky
What we offer:
- Generous Vacation and Sick Leave
- 11.5 Paid Holidays
- Childcare Discount
- Agency Life and Long-Term Disability Insurance
- Professional Development
- Education Awards
This is a non-exempt position with an hourly wage range of $15 - $16.50.
If you are interested in this position, please log on to www.brightoncenter.com/careers and apply today! Come join a growing agency!
We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.
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Keyword Search Options
(Customer Service, Workforce Development, Receptionist, Administrative, Office Manager)
Salary : $15 - $17
