What are the responsibilities and job description for the Brightpath Associates LLC | Sales Leader position at Brightpath Associates LLC?
The role of Sales Leader in the hospitality industry is a high-impact leadership position aimed at driving sales, revenue growth, and exceptional customer experiences. The candidate will spearhead sales and marketing initiatives, aligning with the company’s mission of enhancing relationships, reputation, and returns within the hospitality sector.
Core Responsibilities :
- Achieving Sales Goals
- Meet or exceed targets for activity, productivity, and bookings.
- Work proactively to secure new business opportunities while managing and expanding existing client accounts.
- Lead Generation and Follow-Up
- Identify and pursue leads across different market segments and territories using resources such as the brand network, management company, and third-party platforms.
- Maintain a strong presence in the local market through direct sales calls, presentations, and professional networking.
- Client Relationship Management
- Build and sustain strong relationships with top-performing accounts by understanding their needs, monitoring trends, and adjusting strategies to maximize revenue opportunities.
- Conduct regular client check-ins based on a sales automation system and follow up on their production trends.
- Maximizing Revenue
- Leverage knowledge of Online Travel Agency (OTA) policies and selling techniques to increase Revenue per Available Room (RevPAR).
- Collaborate with the Revenue Manager to determine optimal pricing for groups and Local Negotiated Rates (LNRs).
- Showcasing Hotel Features
- Conduct professional site tours for potential clients, emphasizing the unique amenities and services the hotel offers.
- Ensure all group rooms are inspected and prepared to meet client expectations prior to arrival.
- Community Engagement
- Represent the hotel at community events to build its reputation and attract new clients.
- Act as an ambassador for the hotel by fostering relationships with local businesses and organizations.
- Operational Familiarity
- Gain a thorough understanding of hotel operations, including guest services, housekeeping, and other amenities, to better tailor sales pitches and customer experiences.
- Responding to RFPs
- Respond to Requests for Proposals (RFPs) quickly and professionally to secure new business opportunities.
Key Competencies :
Qualifications :
Ideal Candidate :
The role is perfect for someone passionate about the hospitality industry, who thrives in a dynamic and team-oriented environment. You should have a proactive mindset, a track record of exceeding sales goals, and the ability to build meaningful relationships with clients while driving the hotel’s revenue and reputation to new heights.