Director of Total Rewards

Job Tittle - Director of Total Rewards

Job Location - Worcester, MA

Client Summary -

We are a multi-generational family convenience store operator, fuel distributor and car wash operator.

Position Summary -

The Director, Total Rewards serves as a strategic advisor and expert, aligning our Total Rewards strategies with business goals to attract top talent and enhance employee engagement. This role offers comprehensive leadership and consultation on compensation, benefits, and recognition programs, ensuring these initiatives are competitive, fair, and compliant.

Duties And Responsibilities

Strategic Business Partnership

• Partner with business leaders and HR Business Partners to understand the function’s goals, challenges, and workforce priorities.
• Develop and implement total rewards strategies that support business objectives and align with the company’s total rewards philosophy.
• Provide thought leadership on emerging trends and innovative practices in total rewards to address talent needs.

Compensation

• Lead the design, management, and communication of competitive compensation programs, including base pay/incentive plans and annual compensation planning cycle.
• Analyze market trends, internal equity, and pay-for-performance outcomes to make data-driven recommendations.
• Utilize internal data, external market data, competitive environment, and candidate experiences to generate competitive packages and align with the company’s compensation philosophy.

Benefits

• Partner with benefits broker to ensure programs meet diverse employee needs and remain cost-effective and compliant.
• Liaise between functions, corporate benefits teams, and HR technology experts to identify enhancements and ensure system capabilities.
• Drive initiatives to improve employee understanding and appreciation of benefit offerings.
• Manage employee benefit programs, including health, dental, vision, flexible spending, accident, disability, life insurance, and wellness benefits.
• Provide strategic direction and recommendations on benefit programs to attract, motivate, and retain top talent.

Retirement Plan

• Participate as Human Resource’s subject matter expert for issues relating to the Defined Contribution (DC) Plan.
• Gauge the DC Plan’s competitiveness, including fund selection, plan benefits, and end-user experience.
• Manage all DC Plan vendors, such as the Financial Advisory vendor and 401k recordkeeper.
• Work closely with the Finance Department and the Leadership Team to analyze financial trends like plan costs and enrollment.
• Serve as a participant on the organization’s Fiduciary Oversight committee and understand the responsibility of that role.

Leaves Of Absence

• Oversee compliance and administration of leaves of absence (LOA)
• Coordinate with Payroll to ensure proper maintenance of those on LOA in the HCM system

Governance And Compliance

• Ensure compliance with local regulations and internal governance policies in all total rewards programs.
• Partner with legal and compliance teams to mitigate risks and address emerging regulatory changes.

Leadership And Collaboration

• Lead a team of total rewards professionals, providing mentorship, coaching, and development opportunities.
• Act as a change agent to influence and support cultural alignment with total rewards strategies.
• Collaborate with cross-functional teams, including Finance, Legal, HR Operations, and regional HR leaders, to ensure seamless program delivery.

Analytics And Reporting

• Leverage data analytics to monitor the effectiveness of total rewards programs and recommend adjustments as needed.
• Provide business leaders with insights on trends, forecasts, and competitive positioning

Ideal Candidate -

• Bachelor's degree in Human Resources, Business Administration, or related fields.
• 10 – 15 years' related experience
• 5 years' experience as a Director; or 5 years' experience in a senior managerial role
• Supervisory/management experience and developing internal direct reports
• Deep knowledge of compensation and benefits practices, regulatory environments, and market trends
• Advanced proficiency in Excel, including the ability to create complex models, formulas, macros, etc.

Thankyou