What are the responsibilities and job description for the Community Liaison - Hospice position at BrightSpring Health Services?
Community Liaison - Hospice
Job Locations
US-NV-RENO
| ID | 2025-162411 | Line of Business | CompassionCare | Position Type | Full-Time |
CompassionCare
Under the general administrative direction of the reporting manager, the Community Liaison will market hospice and or home health services to industry professionals, the community, and individuals and or families in a manner that demonstrates and reflects the quality of the company.
- Document all interactions in the CRM system.
- Build and maintain strong, professional relationships with referral sources to drive awareness and referrals for hospice services.
- Leverage market data and territory insights to develop and execute effective plans. Ensuring optimal reach and frequency to achieve targets.
- Promote hospice programs and services to professional, civic organizations, and community groups.
- Represent the company at community events to increase brand awareness and build relationships.
- Engage in company-provided training and self-study opportunities to enhance knowledge of hospice care and related disease states.
- Maintain a thorough understanding of hospice care benefits to effectively communicate value to referral sources and families.
- Collaborate with internal operational and clinical teams to ensure quality care.
- Work with other BrightSpring service line, if applicable within the territory, to create a continuum of care.
- Completes administrative tasks, include CRM updates, expense reporting, and business plans accurately and on time.
Conduct in-person sales calls to existing and potential referral sources, including hospitals, physician's practices, nursing homes, assisted living facilities and other relevant organizations.
- Current and valid state driver's license required.
- Proof of auto insurance required.
- 2 years health care marketing experience
- Strong interpersonal and communication skills
- Computer literacy and knowledge of relevant healthcare and administrative software
- Excellent analytical and problem-solving skills
- Organizational and time management skills
- Ability to work independently
- Ability to work closely and professionally with others at all levels of the organization and communities that we serve
- Demonstrates the highest degree of customer service and professionalism
- Willingness to travel regionally up to 75% (required)
At CompassionCare Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. As part of the BrightSpring Health Services family of brands, CompassionCare Hospice is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.compassioncarenevada.com. Follow us on LinkedIn and Facebook.
Our comprehensive benefits include:
- Medical and dental benefits
- Short- and long-term disability
- Life insurance
- Paid time off
- 401(k) program
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Vendor discounts
Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
