Inside Sales and Marketing Assistant Manager

Now Hiring Immediate Placement

In Office Salaried Position

Come be a part of BrightStar Care, a leading name in home care that values serving with passion and being positive. We are proud to offer you the opportunity to pursue your passion at your own level with the recognition and benefits you need. Come work for us and see how BrightStar Care of Central DuPage - Wheaton employees uphold A Higher Standard.

What We Offer:

At BrightStar Care we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including:

• Weekly pay w/ direct deposit
• Exclusive Employee Discount and Gift Programs
• Health Insurance and Telehealth
• Matching IRA
• Paid Time-Off
• Enterprise Champion for Quality with the Joint Commission 8 YEARS RUNNING!
• National company with over 300 locations
• 13 Week Performance Bonus

Responsibilities

Inside Sales and Lead Qualification: 50% of Role

• Enter into our ABS (our company system) all written intake/inquiries from potential clients with effective email, snail-mail and telephone follow-up with overall goal of securing a professional clinical appointment with patient and their family.
• Required at times to assist office taking the original incoming calls (intakes) directly from potential clients and write out the intake for entry.
• Ensure phone, email and snail-mail follow-up with the referral source that recommended BrightStar Care in coordination with the Director of Business Development regarding:
• Status of intake to referral source and next steps to achieve a positive outcome for client.
• Thank you/recognition to referral source
• Manage the outstanding list of “active intakes” from our ABS system to bring closure to list of potential patients by actively reaching out to the patient regarding next steps towards a professional nurse meeting.

Digital Marketing: 33% of Role

• Expert at achieving Google positive reviews from current and past clients
• Focus on Customer Relationship Management (CRM) system:
• Populate and edit new and existing detailed ‘Referral Source’ records to build-out the database for marketing and social media campaign purposes
• Must be willing to assess the accuracy of the data being entered from 3rd party lists, written and electronic referral data and from the Internet
• Populate the CRM system in preparation for the next stage of utilization, i.e. social media, e-mail ‘drip’ campaigns, etc.
• Become the subject-matter expert on the vast CRM social media capabilities and the execution of launching key social media campaigns throughout the year
• Establish best practices on reaching DuPage county private duty, medical staffing and pediatric market through various CRM tools; database, social media, etc.

Direct Mail and Event Coordination: 17% of Role

• Execute marketing plan on scheduled direct mail campaigns that range in purpose from recruiting, touchpoints with current and past clients, community outreach and referral source contacts.
• Coordinate and contract with third party service providers of professional lists and contacts to target market our direct mail campaigns
• Assist Director of Business Development in coordinating/planning of events related to continuing education, annual Open House and conferences/forums that occur during the week/week nights as well as those on weekends.
• Some opportunities for you to attend local elderly/senior or pediatric health fairs and special local events during week to promote BrightStar Care as needed.

Requirements

• Two years minimum experience with a background in marketing, public relations or a related field.
• Must be a highly motivated, at self-starter and capable of working autonomously with strong organization and problem-solving skills
• Inside sales experience that goes beyond the follow up phone call with the potential client through a variety of venues: Email and Direct Mail as tools for effectively reaching them and achieve the appointment.
• Demonstrated samples of your digital marketing and direct mail initiatives
• Sales experience on progressing the ‘call’ from intake to an appointment and effective follow – up.
• Excellent writing skills for social media content development
• Excellent attention to detail including grammar, punctuation, presentation, etc.

Job Type: Full-time

Pay: $45,000.00 - $48,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Education:

• Associate (Required)

Experience:

• Healthcare management: 1 year (Required)

Work Location: One location

Salary : $45,000 - $48,000