What are the responsibilities and job description for the Office Administrative Assistant (IN OFFICE ROLE) position at BrightStar Care of Greater Chester County?
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Employee discounts
(On Site- Full Time 9a-5p)
BrightStar Care of Greater Chester County
West Chester PA 19380
Company highlights
We are you looking for a job where you can make a difference in people’s lives? Do you want to work for a home health agency that genuinely cares about you? That’s where you can shine. We are proud to offer you the opportunity to pursue your passion, enjoy a flexible schedule, and be recognized for your contributions, all in a positive, supportive environment. Come work for us and see how BrightStar Care of Greater Chester County employees uphold A Higher Standard.
BrightStar Care is a national provider of home health services including both skilled and nonskilled care in the home which is delivered through our national network of more than 415 independently owned offices.
What we need
Due to our rapid growth, we are in urgent need of an office administrative professional who can multitask across all key operational departments. This role will be responsible for specific tasks within each functional area of the business including daily operations, recruiting, clinical scheduling and client support.
Qualifications
- Administration/operations experience a must.
- Customer service skills: 1 year (Preferred)
- Occasional on-call (after hours) responsibilities required.
- Excellent interpersonal and coaching skills
- Skills in database management and record keeping.
- Ability to maintain highly confidential client & employee records.
- Outstanding communication skills and able to effectively interact with caregivers, Nurses, clients and potential clients and their families.
- Possesses a positive, can-do attitude and demonstrates a consistent, solution-oriented work style.
- Excellent organizational skills.
- Technology proficient across multiple platforms
Key Responsibilities
- Maintains records of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
- Maintains and audits client files in adherence with applicable local and national requirements.
- Performs reference checks for potential employees.
- Accepts and processes incoming phone calls, including customer calls, employees call and potential new client calls.
- Other office and administrative tasks as requested and required.
- Assisting in the scheduling day to day when call outs happen/New clients onboard
- 24/7/30 Touch points for Clients/Employees
- Assisting the Recruiter with Orientation/New Hires
What We Offer:
At BrightStar Care we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including:
Competitive salary based on experience
• Insurance: Medical, Dental
• Paid Time-Off Plans
• Free Training
• Part of a team with RN Oversight
• Employee referral bonus
• On-Call bonus
• Weekly pay w/ direct deposit
• Every BrightStar Care location is independently owned and operated
• We promote from within and provide growth opportunities
• HomeCare Pulse Employer of Choice
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Salary : $20 - $23
