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Client Care Manager / Administrative Assistant

BrightStar Care of Lawrenceville
Watkinsville, GA Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/19/2025

Seeking a  Client Care Manager  for a busy fast paced home care agency in Athens / Watkinsville

If you enjoy helping people, building relationships and mentoring caregivers we have a great position for you.

Monday - Friday 9am - 4pm, plus extra pay for being on call every other week including weekends.

You will be working in an office with a great group of employees in a growing health care industry with potential bonuses for growth.

Looking for someone who is ready to accept the challenge and make a difference in client's and caregiver's lives.

Customer service experience is a plus.

  • PLEASE NOTE THERE WILL BE A 90 DAY PROBATIONARY PERIOD FOR THIS POSITION.

ONCE YOU HAVE SUCCESSFULLY COMPLETED YOUR 90 DAY PROBATION PERIOD YOU WILL BE SUBJECTED TO AN INCREASE IN PAY.

Requirements :

  • Prior Scheduling Experience
  • Strong Leadership Skills
  • Flexible Schedule
  • Dependability
  • Great Communication Skills
  • Conflict Resolution Skills
  • Caregiving Experience (CNA Preferred)
  • Willing to be On-Call.
  • Detailed Oriented and Highly Organized

    • Performance Responsibilities :

  • Answering phone calls for service and job inquiries
  • Assign / maintain clients schedules with caregivers
  • Communicate changes with patients and or family members regarding schedules,

    • callouts, cancellations, and appointments

  • Document client data and visits in scheduling system
  • Communicates with Nursing and / or Human Resources staff to match caregiver to

    • client according to skill set, experience, and availability

  • Discerns and communicates to staff clients’ needs as outlined in agreements,

    • verbal requests or concerns, and care plans

  • Enters staff information into a database and sets reminders for supervisory visits,

    • medical requirements, performance evaluations

  • Enters client information into the database updating hospital admissions and

    • discharges

  • Coordinate alternate staff in the event of unscheduled time off
  • Maintain on-call schedule and communicate with all office staff
  • Provides general office duties including word processing, filing, photocopies,

    • ordering supplies, and providing reception and telephone duties

  • Assist with marketing events and tasks such as distributing recruitment flyers to

    • designated sites

  • Assisting with recruiting and interviewing
  • Orienting Home Health Aides

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