What are the responsibilities and job description for the Office Manager/Care Coordinator position at BrightStar Care of Roanoke?
BrightStar Care, a homecare agency, is now open in Roanoke, VA! Come join our growing team!
We are seeking an experienced, highly organized and detail-oriented Office Manager/Care Coordinator! The ideal candidate will have at least (1) year of home health experience and (2) year previous scheduling experience in a homecare or facility setting and (2) years of previous office management experience.
*This is a full time Monday-Friday in-office position, w/ remote on-call rotation*
Great Benefits
- Weekly Pay with Direct Deposit
- Employer subsidized Health Insurance
- Free dental and vision
- 401 (k), plus Matching!
- Profit-Sharing Bonus Plan
- Paid Time Off (PTO)
- Educational Stipend
As the care coordinator/office manager, you will have the following responsibilities:
Manage office operations including but not limited to;
- Answer incoming office calls
- Scheduling new and existing clients
- Ensuring employee and client satisfaction
- Assist with employee/client file management
- Assist with new hire interviews/onboarding/orientation as needed
- Conduct routine inventory/ manage office & clinical supplies
- Assist with coordination of care for clients
- Ability to assist with Life Care Management/Wellness by providing clients with recommendations to allow clients to live a fulfilling lifestyle
- Audit Client/Employee Records in EHR system
- “On-Call” phones/after-hours rotation
- Other tasks as assigned
Qualifications:
- (1 ) year of home care experience
- (2) year previous staffing/scheduling experience
- (2) years previous office management experience
- Proficient in using office software (e.g., Microsoft Office Suite)
- Skills in database management & record keeping
- Superior customer service orientation
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Ability to ensure compliance with HIPAA regulations and maintain confidentiality
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Schedule:
- Monday to Friday
- On call
Experience:
- Home care: 1 year (Preferred)
- Office management: 1 year (Preferred)
- scheduling/staffing: 2 years (Required)
Work Location: In person
Salary : $45,000 - $50,000
