Receptionist

Description

We are seeking a friendly and professional Receptionist to be the welcoming face of our organization. This role is essential in ensuring a positive first impression for our visitors and maintaining smooth day-to-day operations. As the Receptionist, you will handle a variety of administrative tasks, including answering and directing phone calls, greeting and assisting guests, and providing overall support to the office team. Success in this role requires excellent communication skills, a service-oriented mindset, and the ability to represent our organization with professionalism and courtesy. 

Essential Functions:

• Answer calls and emails efficiently and courteously providing requested information 
• Forward calls to voicemail if caller requests 
• Greet visitors, determine nature of visit and direct or escort visitor to destination 
• Schedule appointments and conference rooms, assist with catering 
• Assist with mail distribution 
• Receive payment and record receipts for services 
• Provide information about establishment such as location of departments, offices, and employees and services 
• Transmit information or documents to provided customers, using computer, mail or fax 
• Provide supplemental administrative support 
• Additional responsibilities as assigned 

Requirements

• High school diploma or GED required 
• 1 year of receptionist and front desk experience in answering phones and greeting guests Must have knowledge of administrative procedures
• 1 year performing administrative/clerical work experience
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Must provide positive customer service internally and to visitors
• Attention to detail, time management and ability to multi-task
•  Proficient use of applicable technology; specifically Microsoft Office Applications (Outlook, Excel, Word and PowerPoint)
• Ability to produce business correspondence
• Ability to work with minimal supervision while fulfilling all obligations 

Physical Requirements & Environmental Conditions: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use hands to handle, or feel objects, a keyboard and other office equipment. The employee frequently is required to sit in meetings for long periods of time. The employee will utilize technology tools such as a laptop computer for extended periods of time. The employee must be able to reach with hands and arms and talk or hear. Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.