What are the responsibilities and job description for the Order Fulfillment Specialist position at Brilliance?
Job Description
We are seeking a highly organized and detail-oriented individual to join our team as a Picker/Packer/Shipper. In this role, you will be responsible for ensuring the accurate and timely processing of customer orders from picking and packing to shipping and inventory management.
The ideal candidate has strong organizational skills, a keen eye for detail, and the ability to thrive in a fast-paced environment. Key responsibilities include:
- Accurately pick, pack, and prepare customer orders for shipment.
- Track stock levels, report discrepancies, and assist with restocking.
- Prepare shipments, generate labels and tracking info via Parcel Pro or similar systems, and work with carriers (FedEx, UPS, DHL, etc.) to ensure on-time deliveries.
- Carefully manage small or fragile items to ensure secure packaging and shipment.
- Inspect items for accuracy and defects before shipping.
- Maintain a clean, safe, and efficient workspace.
- Maintain order logs, update shipment records, and communicate with internal teams regarding order status.
The successful candidate will have a minimum of 1 year experience in order fulfillment, warehouse operations, and eCommerce logistics. Strong attention to detail, organizational skills, and ability to work efficiently in a fast-paced environment are essential.
Qualifications & Requirements
- Minimum 1 year experience in order fulfillment, warehouse operations.
- Strong attention to detail and organizational skills.
- Ability to work efficiently in a fast-paced environment.
- Familiarity with Google Workspace (Sheets, Docs, Drive) or similar productivity tools.
- Comfortable with physical tasks and standing for extended periods.
- Strong communication and teamwork skills.
