What are the responsibilities and job description for the Fulfillment Support Specialist position at Brilliant Branded?
A company is looking for a Fulfillment Support Specialist to manage logistics and support client fulfillment projects.Key ResponsibilitiesCollaborate with client-facing teams to define success metrics and propose optimal fulfillment strategiesCoordinate project setup within the fulfillment management system and ensure adherence to SOPsTroubleshoot software-related issues and support internal teams with documentation and training materialsRequired QualificationsBachelor's degree2 years of experience in product support, operations support, or a similar roleProficiency with software applications and ability to learn new systems quicklyFamiliarity with support ticketing systems and project management workflowsCustomer-focused mindset committed to delivering exceptional service and support