What are the responsibilities and job description for the Front Desk Dental Receptionist position at Brilliant Smile Dental?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires a friendly demeanor, strong organizational skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- At least 1 year of experience as a Front Desk at the Dental office is required.
- Greet and welcome patients and visitors in a friendly and professional manner.
- Manage phone systems, including answering calls, directing inquiries, and taking messages.
- Schedule appointments and maintain the appointment calendar.
- Process patient check-ins and check-outs, ensuring accurate documentation.
- Handle medical collections and verify insurance information as needed.
- Maintain patient confidentiality in accordance with HIPAA regulations.
- Assist with administrative tasks such as filing, data entry, and maintaining care plans.
- Utilize software systems such as Open Dental for patient management.
- Provide information about services offered and respond to patient inquiries effectively.
Skills
- Strong customer service skills with the ability to communicate effectively.
- Proficient in administrative tasks with attention to detail.
- Familiarity with medical terminology and understanding of care plans.
- Experience with phone etiquette and handling phone systems professionally.
- Knowledge of HIPAA regulations to ensure patient confidentiality.
- Ability to work collaboratively within a team environment while managing individual responsibilities.
- Previous experience with medical collections is a plus.
If you are passionate about providing excellent service and have the skills necessary for this role, we encourage you to apply for the Front Desk Receptionist position.
Job Types: Full-time, Part-time
Pay: $17.00 - $26.00 per hour
Expected hours: 30 – 40 per week
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $26
