What are the responsibilities and job description for the Scheduler/Administrative Assistant position at Brimstone Fire Safety Management LLC?
Duties:
- Provide administrative support to the office staff and management team
- Manage and maintain files, records, and documents this includes data entry
- Greet and assist visitors with Fire Extinguishers
- Schedule appointments and manage calendars for Fire Alarm and Sprinkler Technicians
- Answer phone calls and respond to inquiries
- Assist with customer support and resolve issues or complaints
- Assist with project coordination and tracking
- Proofread documents for accuracy and completeness
- Maintain collections and call customers if invoices are past due
Qualifications:
- Previous experience in a customer service role or similar administrative role is preferred
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) (QuickBooks would be a plus)
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to work independently
- Professional demeanor with excellent customer service skills
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by management.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $22 - $25