What are the responsibilities and job description for the Product Specialist position at BRINC Drones?
About BRINC
At BRINC, we are redefining public safety with an innovative ecosystem of life-saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de-escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real-time visual data, enhancing safety and enabling de-escalation-focused responses. Our cutting-edge solutions are utilized by over 500 public safety agencies across America. At BRINC, we are committed to recruiting the world's best talent to join us in our mission to support first responders in saving lives. We are currently seeking skilled embedded software engineers to develop flight-critical firmware, with a focus on advanced drone pilot assistance features.
About This Role
Product Specialists will partner with the sales team during demos and customer interactions, especially helping onboard sales hires new to the drone industry and first responder customer base. These Specialists will be technical experts and users of BRINC products.
Key Responsibilities
BRINC is proud to be an equal opportunity employer dedicated to fostering an environment that prioritizes safety, diversity, inclusion, and equity. We are committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. We empower every employee to do their best work. If you have a disability or special need, please inform our recruiting team—we strive to provide appropriate accommodations and assistance.
Benefits and perks listed below may vary based on the nature of your employment with BRINC and/or the country within which you work
Should you receive an offer, please expect that it can fall anywhere within this range. A multitude of factors will determine a fair salary based on scope of role within the organization, years of relevant experience, specific skills, and evaluation of capability to execute in role successfully (among other critical factors).
Compensation listed below may also be included in an offer. This will be based on the nature of your employment with Brinc and/or the country within which you work
At BRINC, we are redefining public safety with an innovative ecosystem of life-saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de-escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real-time visual data, enhancing safety and enabling de-escalation-focused responses. Our cutting-edge solutions are utilized by over 500 public safety agencies across America. At BRINC, we are committed to recruiting the world's best talent to join us in our mission to support first responders in saving lives. We are currently seeking skilled embedded software engineers to develop flight-critical firmware, with a focus on advanced drone pilot assistance features.
About This Role
Product Specialists will partner with the sales team during demos and customer interactions, especially helping onboard sales hires new to the drone industry and first responder customer base. These Specialists will be technical experts and users of BRINC products.
Key Responsibilities
- Provide customer-facing demo support
- Be technical experts in BRINC products
- Possess and maintain an FAA Part 107 Pilot’s License
- Familiarize new sales people with public safety agency protocol, chain of command and communication know-how
- Build positive relationships with customers and public safety agencies
- Maintain a high level of flying proficiency to perform flying duties safely and efficiently
- Complete required recurrent training to comply with company and regulatory requirements
- Participate and become certified in comprehensive technical troubleshooting of BRINC technology
- Ensure safety practices associated with transport of equipment and technological hardware
- Manage and keep operational a BRINC DFR Mobile Unit & remote caches of inventory to support BRINC objectives
- Advanced product knowledge
- Proficiency flying to comply with FAA requirements for Part 107 currency and certification
- Strong working knowledge of proper operations of sUAS per FAA Part 107 regulations
- Ability to travel up to 75%
- Clean driving record over the past 2 years
- Possess and maintain a valid driver’s license in your primary state of residence
- Experience with commercial UAS industry
- Public Safety & sUAS Program Experience
- Department of Defense Experience
- Basic CRM experience
- Robotic and/or sUAS Technician Experience
- Sales and/or customer facing Experience
- Try the hard stuff
- Be innovative - Invent the future
- Move fast
- Listen to end-users
- Strive for excellence
- Don’t build a dystopia
- Be frugal
- Save lives through technology
BRINC is proud to be an equal opportunity employer dedicated to fostering an environment that prioritizes safety, diversity, inclusion, and equity. We are committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. We empower every employee to do their best work. If you have a disability or special need, please inform our recruiting team—we strive to provide appropriate accommodations and assistance.
Benefits and perks listed below may vary based on the nature of your employment with BRINC and/or the country within which you work
- Comprehensive medical, dental and vision plans for our employees and their families
- 401K plan
- Maternity and paternity leave
- Paid time off
- Flexible work environment
- Orca pass (for those in Puget Sound)
- Free parking (Seattle office)
- Free snacks, drinks and espresso (Seattle office)
Should you receive an offer, please expect that it can fall anywhere within this range. A multitude of factors will determine a fair salary based on scope of role within the organization, years of relevant experience, specific skills, and evaluation of capability to execute in role successfully (among other critical factors).
Compensation listed below may also be included in an offer. This will be based on the nature of your employment with Brinc and/or the country within which you work
- Equity (stock options)
Salary : $60,000 - $85,000
