What are the responsibilities and job description for the Community Health Aide Program Manager position at Bristol Bay Area Health Corporation?
PURPOSE OF THE JOB: Provides leadership to the Bristol Bay Area Health Corporation (BBAHC) Community Health Aide Program (CHAP). Works collaboratively with BBAHC leadership team to position BBAHC’s CHAP program as a premier program in Alaska. Provides support and leadership to CHAP Assistant Managers to effectively meet organizational strategic objectives. This role involves overseeing the quality of patient care, compliance with standards of care, and working with the CHAP Division manager to establish concierge services to all providers: Physicians, Advanced Practice Providers (APP), and Community Health Aides (CHA).
QUALIFICATIONS:
- Three (3) years' experience with Alaska’s Community Health Aide Program.
- A bachelor’s degree in nursing, health care management, public health, or similar degree. CHAP leadership experience may be considered in lieu of degree.
- Experience in clinic quality control and operational oversight.
- Leadership skills within the healthcare organization, particularly in areas related to clinical staff recruitment, retention, and support services. Previous Experience supervising others or leading teams of people with projects or initiatives.
- Experience with, or the ability to be proficient in, financial analysis and budget management to evaluate and optimize CHAP program services. The ideal candidate should understand the financial implications of compensation decisions on patient access, and overall organizational performance.
- Experience in Windows computer applications: Word, Excel, and Access.
- Knowledge of CHAP in Alaska, the duties, responsibilities and vital role of the CHAP in the rural Alaskan health care system. Understands trends in CHAP workforce dynamics, regulatory requirements, and emerging issues affecting CHAP personnel.
- Proficient in English language, both written and verbal communication.
- Experience in, or willingness to develop and learn:
- Strategic Planning Skills for developing and executing initiatives to position BBAHC CHAP Program as a premier program in the Alaska Tribal Health System. This includes the ability to align objectives with organizational goals and industry trends.
- Data Analysis and Reporting to monitor key performance metrics, identify trends, and evaluate the effectiveness of efforts by utilizing analytical tools and methodologies.
- Communication and Collaboration Skills needed to engage with stakeholders across BBAHC, including clinical department leaders, finance professionals, and external partners. The ability to build relationships and influence decision-making is critical, as well as the ability to lead and deliver results across a highly complex and matrixed organization.
- Change Management Expertise for driving initiatives to address barriers to provider and community health aide engagement, reduce turnover, improve the quality of care, and improve retention outcomes.
