Demo

Senior Manager, Global Patient Operations Reporting & Analytics

Bristol Myers Squibb
Seattle, WA Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 2/6/2025
Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us .

Bristol Myers Squibb's Cell Therapy business is in an exciting phase as it continues the commercialization of its first CAR-T products. Commercialization drives new scope, scale, and complexity across the network, and drives the need to work together in new ways.

Join the Global Patient Operations team to play a leading role in continuing the evolution of our overall BMS Cell Therapy business and analytical capabilities. The successful candidate will utilize BMS CAR-T data infrastructure, reporting tools, analytics techniques, and effective communication skills to provide integrated data-driven decision support.

Responsibilities

  • Perform data engineering tasks, including preprocessing, exploratory data analysis, and model development, by interacting with various databases.
  • Oversee the ingestion, integration, and delivery of data across multiple platforms.
  • Maintain and uphold data integrity and clean data principles.
  • Lead team code reviews and enhance team programming practices.
  • Independently coordinate and manage analytics projects across multiple departments and with cross-functional stakeholders.
  • Collaborate effectively with a global team, communicating across several time zones.
  • Regularly update team members and collaborate on deliverables.
  • Lead, document, and manage analytics URS and UAT through execution for GPO.
  • Guide and engage colleagues in data-related activities.
  • Design and deliver digital solutions to streamline access to analytics and data.
  • Work with domain SMEs to derive insights and add value to manufacturing-related data transformations and improvement initiatives.
  • Exhibit a high level of teamwork and collaboration within and across functions.
  • Utilize supervised or unsupervised methods to learn from vast amounts of unlabeled data and drive insights.
  • Work to design unstructured text data.
  • Ensure lifecycle management of code through version control and associated repositories.
  • Develop high-quality analytical and statistical models, insights, patterns, and visualizations to improve decision-making in manufacturing operations.
  • Document all technical work within and outside formal document management systems.
  • Independently develop code and analytical models to automate data transformation and analysis.
  • Responsible for maintenance of codebase and analytics solutions end to end
  • Responsible for developing analytics project timelines and deliverable upon commitments per the timelines

Requirements

  • MS in Computer Science, Chemical Engineering, Biostatistics, or a related field with 6 years of industry experience, or a PhD in a similar field with 3 years of industry experience.
  • At least 2 years of experience developing analytics within the pharmaceutical industry.
  • Experience leading URS and UAT for analytics.
  • At least 2 years of experience leading analytics colleagues through direct or cross-functional reporting assignments.
  • Experience in dashboard development (Tableau, Spotfire, DASH).
  • Proficient in writing and developing analytical and machine learning models using Python modules, including pandas, numpy, scikit-learn, and TensorFlow. Experience developing and implementing MLOps pipelines.
  • Experience building analytical and statistical models to answer key business questions.
  • Experience using Git via the command line.
  • Strong understanding of core statistical concepts to solve real-world problems.
  • Intermediate to advanced proficiency in SQL (3 years post-academia experience as an independent contributor designing and delivering data solutions).
  • Experience interacting with various data warehouses and large-scale, complex datasets using ETL and BI tools and platforms.
  • Self-motivated to identify and propose novel methodologies to drive increased efficiency.
  • Demonstrate expert knowledge in machine learning and rule-based systems as applied to computational linguistics and natural language processing, as well as development and execution of annotation tasks with teams of experts.
    • Proficiency in mathematics with the ability to translate complex mathematical algorithms into -usable computational methods.
    • Experience with data mining and analysis techniques across disparate data sources.
    • Experience working in LINUX/UNIX environments.
    • Experience interacting with PostgreSQL, Oracle, Impala Cloudera, Okera, or similar databases.
    • Experience with JupyterLabs, Anaconda, and RStudio.
    • Intermediate proficiency with Python.
    • Experience developing visualizations using various methods (plotly, matplotlib, seaborn).
    • Experience working within Domino Data Lab projects.
    • Technical knowledge of performance tuning and query optimization across large data sets.
    • Experience with data cataloging and enablement through APIs.
    • Fluent in various computer science languages (C , Java, HTML/CSS, python, SQL).
    • Exposure to bioprocess engineering/cell therapy data.
    • Knowledge of GxP requirements (preferably related to data and code management).
    • Experience with Program/Project Management. SCRUM experience is highly desired.
    • Experience using transformation workflows like Dagster and dbt.
Preferred

  • Familiarity with NET/SAP.
  • Knowledge of deep learning methods for NLP (quantitative area of study, Computer Science, preferred).
  • Strong background and demonstrable experience in Natural Language Processing and Computational Linguistics.
  • Experience working with ERP systems.

The starting compensation for this job is a range from $127,000 - $159,000,

plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and the geographic location where work is performed. Final, individual compensation is decided commensurate with demonstrated experience. For more on benefits, please visit our BMS Careers Site. Eligibility for specific benefits listed therein may vary based on job and location.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information https //careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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