Senior Manager, Operational Excellence

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us

PURPOSE AND SCOPE OF POSITION:

Senior Operational Excellence Manager is responsible for performing functions to apply techniques and principles that will improve the end-to-end operations and supply chain processes that will deliver best in class safety, quality, productivity, and cost across the liso-cel value streams. This position is intended for someone with organizational curiosity and will think beyond the current status quo. Using lean/six sigma techniques, the person in this role will drive improvements both individually and through cross functional teams for cell therapy products for both global clinical trials and commercial supply.

DUTIES AND RESPONSIBILITIES:

• Build the Operational Excellence Structure and Governance for the Devens Facility.
• Develop Policy Deployment (Hoshin Kanri), Value Stream Maps, Visual Management Systems, and other key lean tools.
• Grow the Operations Excellence maturity level in the organization.
• Analyze and identify process improvement opportunities and partner with key stakeholders to scope and ensure alignment with strategic priorities.
• Evaluate and establish processes and systems with the goal of improving product quality, throughput/capacity, reduce costs, and/or reduce lead-time and cycle times.
• Utilize business intelligence tools (e.g., tableau,) and conducting advanced analytics to improve key performance metrics to achieve future desired operational capability and growth.
• Utilize simulations software (e.g., Arena, Promodel) to create models to identify resources needed to support operations and identify opportunities to improve overall resource utilization and capacity.
• Identifies required resources including personnel, tooling, equipment, facilities, work-in-process, and production.
• Create and maintain capacity models, simulation models, and proactively drive capacity solutions.
• Establishes work measurement programs and analyzes work samples to develop labor standards.
• Analyzes work force utilization, facility layout, and operational data such as production costs, process flow, headcount, and production schedules, to determine efficient utilization of worker and equipment.
• Support project teams, prepare project schedules, coordinate the execution of technical projects, and develop presentations to disseminate results to project stakeholders and senior management.
• Implement methods for improving efficiency and reducing waste of raw materials and utilities.
• Design and facilitate kaizen/workshops to understand current processes, conduct root cause analysis investigation, design future state, and develop change plans.
• Conduct Gemba style process documentation and diagnostic activities.
• Collect, consolidate, and analyze data and information, present it in a format that brings information to life and therefore supports effective decision making.
• Work across all levels, from business leaders to front-line staff, to identify business impacts and support the development of change plans.
• Participate in team meetings and contribute to the development of Process Excellence tools and methods.
• Run internal projects (e.g., Project initiation, planning, scope, funding requests, approvals, execution, and closeout).
• Direct multidisciplinary project teams to ensure delivery of the project on time, on budget and to pre-defined quality level. Prepare project schedules, coordinate the execution of technical projects, and develop presentations to disseminate progress, risks, and status to project stakeholders and senior management.
• Work closely with Engineering /Maintenance on the design and implementation of new technology and new systems/facilities related to production process needs.
• Foster strong inter-team relationships to achieve common project goals.
• Support monitoring, analyzing, and optimizing the end-to-end process and anticipate and permanently resolve issues that may arise during production.
• Provide investigation support for production related investigations, ensuring compliance with internal standards and regulatory requirements.
• Design and execute test plans and other risk mitigation exercise as part of investigations (e.g., Root cause analysis and CAPAs).
• Support inspection readiness and actively support regulatory inspections and ensure safe and compliant cGMP operations.
• Review and revise the content of technical documentation (e.g., investigations, changes, SOPs, and batch records).
• Support the tracking of team metrics and manage completion of objectives and projects.
• Drive changes across the organization.

Leadership:

• Promote a mindset of continuous improvement, problem solving, and prevention.
• Create an environment of teamwork, open communication, and a sense of urgency.
• Support the change agent in promoting flexibility, creativity, and accountability.
• Support organizational strategic goals and objectives that are linked to the overall company strategy.
• Drive strong collaboration within the plant and across the network.
• Build trust and effective relationships with peers and stakeholders.
• Deliver business results through timely and quality decision making and advice.
• Foster a culture of compliance and strong environmental, health, and safety performance.

REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities

• Minimum 8 years of Operational Excellence experience in the Biotech/pharmaceutical industry - Cell Therapy preferred.
• Bachelor's degree of Engineering/Business/ Science or related discipline.

Lean Six Sigma Black Belt Green Belt required/Lean Six Sigma Black Belt from an accredited institution preferred.

• Experience of successfully implementing and sustaining a Lean/Continuous Improvement Culture and Platform.
• Knowledge and experience with the Toyota Production System
• Successful and demonstrable track record delivering end-to-end (from conception to benefits realization) process improvement initiatives.
• Experience with Hoshin Kanri or Policy Deployment systems implementation.
• Development of Value Stream Maps, Visual Management Systems, and other lean tools.
• Solid understanding of Engineering, Project Management, Lean Principles, Six Sigma, Financial acumen.
• Vast experience with application of Operational Excellence and Lean Manufacturing principles.
• Experience with Project Management and Change Management principles.
• Solid understanding of cGMP's and multi-national biopharmaceutical/cell therapy regulations.
• Experience working with external parties and/or leading cross-functional teams.
• Possess strong verbal/written communication skills and ability to influence at all levels.
• Ability to think strategically and to translate strategy into actions.
• Ability to prioritize and provide clear direction to team members in a highly dynamic environment.

This is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management.

BMSCART

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If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as "Transforming patients' lives through science™ ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

COVID-19 Information

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

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