What are the responsibilities and job description for the Patient Coordinator/Front Desk position at Brite Orthodontics?
Job Title: Patient Coordinator - Front Desk
Hours: Monday - Friday: 7:30 AM - 5 PM (1-hour lunch)
Location: Rome & New Hartford, NY
Reports To: Office Manager
About Us:
NO EXPERIENCE NECESSARY, TRAINING PROVIDIED.
Preferred candidate will have experience in a service role or hospitality.
Brite Orthodontics creates beautiful smiles and lasting relationships. We seek a friendly, detail-oriented individual with excellent communication skills. No experience necessary. Bilingual abilities are a plus.
What You Will Do:
- Schedule patients and manage appointments
- Answer and screen calls, take messages
- Greet patients and manage check-ins
- Follow up on no-shows and emergencies
- Maintain and update patient records
- Process payments and handle office supplies
- Assist in schedule management and patient communication
About You:
- Good interpersonal and communication skills
- Effective problem-solving and gentle persuasion abilities
- Basic writing and computer skills
- Team player with a pleasant attitude
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Employee discount
- Health insurance
- On-the-job training
- Paid jury duty
- Paid sick time
- Paid time off
- Paid training
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $21
