What are the responsibilities and job description for the Customer Service/Dispatcher position at Britton WaterWorks Plumbing?
Britton Waterworks Plumbing, LLC. is a family-owned plumbing company located in the Missouri City area. We are currently seeking an outstanding individual who will take pride in being part of a team that sets high standards and makes quality a priority.
If you are self-motivated, dependable and have the abilities to work in a fast-paced environment, submit your application on-line.
PRIMARY DUTIES: (In-Person Position)
If you are self-motivated, dependable and have the abilities to work in a fast-paced environment, submit your application on-line.
PRIMARY DUTIES: (In-Person Position)
- Answer inbound calls and schedule customers using established dispatching software
- Dispatching plumbing related work orders based on urgency
- Routing calls to employees
- Able to work in a fast-paced environment
- Invoice customers
- Light A/R & A/P
- Data Entry
- MUST be able to communicate clearly and effectively
- MUST have a minimum of 3 years of administrative experience; dispatching in a construction environment/service industry a PLUS
- Available to work Monday-Friday 8 am - 5 PM and alternating Saturdays
- Proficient in utilizing modern technology
- Strong attention to details-is a MUST
- High-level organization skills - is a MUST
- Excellent customer service skills
- Proficient typing skills-minimum of 30 wpm
- Proficient in Microsoft Word, Excel & Outlook
- Bilingual English/Spanish a PLUS
Salary : $10 - $20